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Operations News & Media

Au Bon Pain names new CEO

July 5, 2016

Au Bon Pain announced a change in leadership on Tuesday. The brand has named Ray Blanchette its new president and CEO, while previous president and CEO Susan…

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Chipotle CDO linked to NY drug ring

July 1, 2016

Chipotle Chief Creative and Development Officer Mark Crumpacker has allegedly been linked to a drug ring, according to a story at CNBC.

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Innovative Upstarts Part 2 - Toppers: A cocky brand that dares to take on the big pizza guys

by S.A. Whitehead — Food Editor, Net World Media Group

Scrappy anti-corporate brand, Toppers Pizza, is almost daily delivering a box full of attitude to the older more iconic pie-makers in this sector.

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When is it time to upgrade your POS?

by Art Julian — CEO, Cbs inc

More than half of the respondents to Hospitality Technology’s 2016 POS Software Trends survey plan to research, test or install a new POS system this year. How…

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Cereal cafe bowls over Big Apple

June 30, 2016

New York City is adding some cereal to its diet. According to a company press release, Kellogg's NYC will open on Monday, July 4, and will become Kellogg's…

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Video: How BWW plans to turn around sales

Buffalo Wild Wings COO Jim Schmidt expects a quick rebound for the chain that is centered around wings and sports.

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Nature's Table serves up new location in downtown Orlando

June 30, 2016

Nature's Table, a fast-casual restaurant focused on fresh and healthy dining, announced the opening of its newest location , this one is located inside the…

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b.good partners with local farmers for a good cause

June 30, 2016

b.good is developing its own urban farm and states it is the first fast casual restaurant to undertake such an initiative.

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The Pie Hole expands into Orange County with 1st franchisee

June 29, 2016

The Pie Hole, which originated in Downtown Los Angeles, opened its first Orange County location last month in the historic Old Towne Orange district.

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Survey finds the food and beverage industry in poor shape

June 29, 2016

Inefficiency and carelessness are plaguing the food industry, according to a survey of more than 200 independent restaurants and chains by collaborators Oracle…

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How to light up your brand: 4 innovative execs tell all

by S.A. Whitehead — Food Editor, Net World Media Group

This four-part series looks into the successes behind Toppers, Mooyah Burger, Slim Chickens and Which wich.

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Noodles & Company reports data security breach

June 29, 2016

Noodles & Company reported Tuesday that a data security incident may have compromised customers' credit and debit card information in locations in about 2…

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Fired Pie brings on CFO, board member

June 29, 2016

Fired Pie, the Arizona-based pizza concept, has hired Abby Anderson as chief financial officer. Anderson joins the team with an extensive history of financial…

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Franchising Focus: Mooyah COO marching to beat of 'world-dominating drum'

by Cherryh Cansler — Publisher, FastCasual.com

COO Michael Mabry discusses the brand's future plans.

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Chicken Salad Chick names new marketing and franchise development chiefs

June 27, 2016

Chicken Salad Chick has named Tom Carr as vice president of marketing and Carrie Evans as director of franchise development.

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Restaurants chase Uber for a better mobile customer experience

by Will Hernandez — Editor, NetWorld Media Group

The editor of Mobile Payments Today discusses how the ride-sharing service comes up a lot during discussions about personalization and customer interaction.

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Tender Greens pulls in new VP for operations

June 23, 2016

Tender Greens, a California-based restaurant has named Craig Meunier as vice president of operations. Meunier brings more than 27 years of restaurant…

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Dickey's BBQ Pit opens another San Antonio unit, launches charitable foundation

June 23, 2016

Dickey's Barbecue Pit, ranked No. 1 in FastCasual's Top 100 Movers and Shakers, has expanded deeper into San Antonio, Texas and launched  a charitable…

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To tip or not to tip?

Chef Christopher Koetke discusses how the industry and customers feel about tipping.

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800 Degrees Pizza heats up with new partnership

June 22, 2016

Murfey Ventures is now investing in 800 Degrees Pizza. This new partnership is allowing 800 Degrees to expand in area and corporate development as well as…

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