Chanticleer names president

November 8, 2018

Chanticleer Holdings Inc., which owns and franchises a variety of brands, including American Burger Company, BGR — Burgers Grilled Right, Little Big Burger…

Chipotle, Dickey's, Applebee's execs offer tips on AI strategy, ROI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence is fast becoming a mainstream technology for fast casual brands, but it requires a plan and data insight, as leaders revealed during a…

Starbucks testing delivery, mobile payment in Japan

November 8, 2018

Starbucks is planning a major expansion in Japan, opening 300 stores there over three years and launching a series of e-commerce initiatives, including mobile…

Moe's Southwest Grill taps design contestants to create taco to-go packaging

by Cherryh Cansler — Editor, FastCasual.com

Two designers take on the challenge of creating a taco take-out meal kit for Moe's that can prevent in-transit messes.

Shake Shack misses Q3 earnings expectations

by Cherryh Cansler — Editor, FastCasual.com

November 2, 2018

While some Q3 numbers were up at Shake Shack — revenue grew 26.5 percent and system-wide year-over-year unit growth increased 31 percent — the chain's shares…

Starbucks: Happy hour, focus on improving digital channels responsible for solid Q4 numbers

by Cherryh Cansler — Editor, FastCasual.com

November 2, 2018

Starbucks Corporation is enjoying a high this week, and it's not just because of the caffeine. The chain reported Thursday that Q4 global comparable store…

Pret a Manger agrees to settle worker lawsuit for nearly $1M

October 31, 2018

Pret A Manger will pay nearly $1 million to settle wage claims with New York employees, according to The Times UK.

Piccadilly expanding to-go locations to Louisiana

October 31, 2018

Piccadilly Restaurants is opening Louisiana's first Piccadilly To Go location Nov. 7 in Baton Rouge.  The 1,320-square-foot location, at 216 Lee Dr., offers…

7 reasons to augment your menu for the holidays

You'll be rewarded with satisfied customers, higher profits  and rejuvenated employees

Chipotle reports positive Q3 earnings

October 26, 2018

Chipotle Mexican Grill reported this week that revenue increased 8.6 percent to $1.2 million and that comparable restaurant sales increased 4.4 percent.

Coconut Kenny’s Restaurant Group Selects SpeedLine POS for Expansion

Coconut Kenny’s has selected SpeedLine point of sale as the exclusive POS technology partner for its Northern Washington based-pizza and sandwich restaurant…

Starbucks launches American Sign Language-centric store in DC

October 24, 2018

Starbucks has opened the nation’s first American Sign Language-centric store in Washington, D.C.

Northwest Florida restaurateurs help communities see way through storm

October 19, 2018

In the week since Hurricane Michael slammed into the Florida Panhandle, the Florida Restaurant and Lodging Association and its members have been busy providing…

The Hummus & Pita Co making Jersey debut

October 17, 2018

The Hummus & Pita Co is opening its first New Jersey location on Nov. 12, according to a company press release. The outpost is located in Holmdel (10…

Former McAlister's, Which Wich execs join Boston's leadership

October 16, 2018

Boston's Pizza Restaurant & Sports Bar has named two franchise industry veterans to its leadership team. Ryan Reeves will serve as vice president of sales…

Farm Burger hires on a COO

October 15, 2018

David Danowitz is the newly minted chief operating officer at Farm Burger and will be responsible for overseeing operations as well as opportunities for…

How restaurants can lower operation costs, not standards

The key is to keep it simple. As competitors race to keep up in today's climate, businesses can go a mile with an inch.

3 easy ways to improve fast casual marketing campaigns

Hassy Braggs, marketing director of Your Pie, shares three guidelines that he uses as the driving force across any campaign.

Shake Shack hires John Karangis as VP of culinary innovation

October 9, 2018

Shake Shack, a burger franchise, has hired John Karangis to serve as executive chef and vice president of culinary innovation. He will work to develop…

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…