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Operations News & Media

Chipotle's digital sales up 100%

by Cherryh Cansler — Publisher, FastCasual.com

April 25, 2019

It's safe to say that Chipotle has recovered from its sales slump brought on by past food-safety issues. The chain reported Thursday that comparable restaurant…

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Dog Haus partners with Kitchen United to double its footprint

April 19, 2019

Dog Haus, a fast casual offering gourmet hotdogs, sausages, burgers and one-of-a-kind food fare, is partnering with Kitchen United in its quest to double its…

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Chanticleer taps Food Service Industry Consultants for supply chain, analytic services

April 16, 2019

Chanticleer Holdings, Inc. is partnering with Food Service Industry Consultants to tap its supply chain transparency, analytic support services and its…

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Why the full-service market is ripe for Dig Inn

by Cherryh Cansler — Publisher, FastCasual.com

While the price point and name of the full-service concept is still up in the air, Eskin said Dig Inn's mission of helping chefs learn to cook and exposing…

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Now Trending: Diners embracing comfort foods, still open to trying new things

by S.A. Whitehead — Food Editor, Net World Media Group

Diners are feeling a little less than confident about the overall "state of things, which means culinary developers would be wise to stay a little closer to…

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Survey: Minimum wage rules significantly impacting restaurants, hospitality venues

April 11, 2019

Minimum wage mandates are having a significant impact on restaurants and the hospitality industry with 45% experiencing a labor cost rise of 3% to 9%.

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Tocaya promotes CFO to president, welcomes CMO

April 4, 2019

The hospitality company behind Tocaya Organica, The Madera Group, has promoted Chief Financial Officer Mikey Tanha to president. As CFO, Tanha has overseen the…

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Why Fiesta Group is on a mission to save lives

by Cherryh Cansler — Publisher, FastCasual.com

Nearly 15 years after receiving a kidney transplant from his sister, Richard Stockinger, CEO and president of Fiesta Restaurant Group, is still on a mission to…

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Don't let 'the cones' block improvements to your customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One metric for the restaurant industry to work on is the current 6-8 percent loyalty app downloads. It can be better.

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Quaker Steak & Lube launches rewards platform via app

March 28, 2019

Quaker Steak & Lube has launched a guest rewards program via its mobile app. Revved-Up Rewards is easy to use and enables fans to earn loyalty points…

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Pieology plants 1st non-traditional store in Southern California

March 28, 2019

Pieology has opened its first non-traditional location at California State University, Fullerton.  The school's Auxiliary Service Corporation, which oversees…

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Halal Guys, Wetzel's Pretzel partner with Kitchen United

March 25, 2019

Kitchen United, which offers off-premise kitchen centers for brands and franchises, now has two new partners as well as a new restaurant concept. Halal Guys…

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Third-party delivery forces tough decisions for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Third-party delivery has become the most disruptive force in the restaurant industry today, as the growth of these services has created both an opportunity and…

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B.Good launches loyalty app

March 21, 2019

B.Good has launched a loyalty program — B.Good Rewards — that gives customers one point for every dollar spent. With flexible redemption tiers, the platform…

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Jimmy Johns launches national campaign around 'freaky fast' delivery strategy

March 20, 2019

Jimmy John's is revealing how it uses "Sandwich Delivery Zones" to make its slogan of "Freaky Fast" a reality for customers. The campaign underscores the…

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How restaurants can prep for flooding as spring rains approach

March 20, 2019

After flooding in the Midwest and in anticipation of what will likely be more flooding this spring when annual rains fall, food safety firm, Steritech released…

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Leveraging Analytics to Improve Restaurant Operations

Restaurant operators have a firehose of data they can drink from to improve operations. The challenge is to make sense of the flood.

Presented by FastCasual.com

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Eatsa releases technology to support virtual restaurants; Deliveroo becomes first user

March 15, 2019

Eatsa, the restaurant technology provider, has announced a new suite of products for virtual restaurants and delivery-only operators.

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Third-party delivery, commissary kitchens help operators navigate today’s challenging foodservice landscape

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant panelists describe solutions allowing them to meet the needs of today's technology savvy consumers and at the same time improve their profitability.

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What Danny Meyer’s book doesn’t tell you about the restaurant business

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Frank Klein, founder and CEO of Asian Box, is an admirer of Danny Meyer, but he thinks the famed restaurateur failed to include the dark side of the restaurant…

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