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Operations News & Media

McAlister's hires former Coca-Cola, CPK exec to lead marketing team

June 11, 2019

McAlister's Deli, owned by Focus Brands, has hired Natalia P. Franco as its chief marketing officer. In her new role, she'll oversee developing and executing…

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Amazon closing down US restaurant food delivery service

June 11, 2019

Omnichannel retailer Amazon plans to close its 4-year-old Amazon Restaurants delivery service by the end of June.

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Square for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration

June 7, 2019

Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution…

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True Food Kitchen hires former Shake Shack exec as chief people officer

June 6, 2019

True Food Kitchen has hired Peggy Rubenzer as chief people officer to lead the brand's human resources and training function. Rubenzer, who served as Shake…

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Jamba moves past the 'Juice'

June 6, 2019

Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…

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Pei Wei sold to owner of several QSR chains

June 5, 2019

PWD Acquisition Llc. has acquired the parent company of Pei Wei Asian Diner Llc. from affiliates of Centerbridge Partners for an undisclosed sum, according to…

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OpenTable, Upserve partner to connect the diner data dots

June 5, 2019

Online restaurant reservation provider, OpenTable, has connected with restaurant management platform, Upserve, in what a news release said is an…

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Chipotle: Trump's proposed taxes on Mexico may lead to pricier burritos

June 3, 2019

Chipotle customers may soon see price increases. Chipotle Mexican Grill CFO Jack Hartungsaid said the chain's 2019 costs could increase by about $15 million…

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XtraChef raises $7.5M for recruitment, product roadmap advancement

May 30, 2019

Cloud-based restaurant management platform provider xtraChef has closed on $7.5 million dollars in Series A funding and plans to use the money to drive growth…

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How Clover Food Lab, EVOS Restaurants improved operations, customer experience

May 28, 2019

Through digital transformation, restaurant operators are able to streamline the way they attract customers while also gaining back-of-house efficiencies in…

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Sweetgreen raising awareness of LGBTQ+ homeless in honor of PRIDE

May 28, 2019

During the month of June, LGBTQ+ PRIDE events across the nation and around the world will highlight the importance of being an inclusive society as they…

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How Suzy's Swirl will become a multimillion-dollar business while lifting up female leaders

by Cherryh Cansler — Publisher, FastCasual.com

Kathleen Wood, Sue Tierno and Marla Topliff are ready to show the foodservice industry what three passionate, hardworking women can do.

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Chipotle: African swine fever doesn't bode big cost impact

May 24, 2019

The African swine fever will likely cause pork prices to boom and analysts at BMO Capital Markets believe Chipotle Mexican Grill is among the fast casuals that…

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Tango debuts AI-enhanced platform for restaurant segment

May 23, 2019

Tango has enhanced its store lifecycle management and integrated workplace management system with AI and machine learning, geared for the restaurant sector.

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German Doner Kebab taps Nigel Belton as managing director

May 23, 2019

Nigel Belton has been named managing director for North America at German Doner Kebab.

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Why fast casuals should offer snack-packed menus

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Today's consumer no longer eats the standard three meals per day. Fewer than half (43%) of consumers in 2018, said they ate three meals a day with a few snacks…

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PepsiCo launches digital foodservice lab to help operators

May 20, 2019

PepsiCo, Inc. has launched a digital suite, PepsiCo Foodservice Digital Lab, to connect foodservice operators with the companies, services, insights and…

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How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

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National Restaurant Association seeking CEO as Sweeney announces departure

May 17, 2019

National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…

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Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

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