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Operations News & Media

Why fast casuals should offer snack-packed menus

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Today's consumer no longer eats the standard three meals per day. Fewer than half (43%) of consumers in 2018, said they ate three meals a day with a few snacks…

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PepsiCo launches digital foodservice lab to help operators

May 20, 2019

PepsiCo, Inc. has launched a digital suite, PepsiCo Foodservice Digital Lab, to connect foodservice operators with the companies, services, insights and…

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How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

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National Restaurant Association seeking CEO as Sweeney announces departure

May 17, 2019

National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…

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Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

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Little Big Burger hints at buying competitor amid Q1 loss

May 16, 2019

Chanticleer Holdings Inc., parent company of Little Big Burger, said revenues were slightly up for Q1 ending March 31, but the chain suffered an operating loss…

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American Express gets in the restaurant CRM business with purchase of Resy

May 16, 2019

American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.

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Toast introduces payroll and management solution

May 15, 2019

Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…

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Focus Brands deploys Revel POS across 1,000-plus locations

May 15, 2019

The Revel Systems cloud-based POS and business management platform is in play across more than 1,300 Focus Brand franchise locations, which includes Auntie…

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Gas stations eating into fast food market share

May 15, 2019

Fast food restaurants have always been the go-to for a quick bite, but gas station convenience stores are coming on strong by improving their options. And…

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Tell me where it hurts: 5 kitchen pain points solved by 1 KDS system

Implementing a technology solution is often the only pain reliever to solve your biggest back-of-house pain points.

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Five Guys taps Zenput platform to support brand standards, boost customer experience

May 9, 2019

Five Guys is rolling out the Zenput platform across corporate U.S. locations and plans to provide it to franchisees in the future.

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Wingstop CEO happy with Q1 performance

May 8, 2019

Wingstop had a lot to brag about Wednesday when it released its financials for Q1, which ended March 30, 2019. System-wide sales increased 15.8% to $36…

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Chef Chatter: How to offer plant-based foods without sacrificing flavor

by Cherryh Cansler — Editor, FastCasual.com

Tom Moran, corporate executive chef at Nestlé Professional, gives advice to chefs wanting to add more plant-based options to their menus.

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Why Freshii, Amazon, Beyoncé are adding 'inc' to domain names

May 7, 2019

Inc domains are launching Tuesday for general availability and that means any business and individual around the world may have access to a domain ending that…

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Habit Burger raising menu prices to offest LA minimum wage hike

May 6, 2019

Although The Habit Burger Grill reported Friday that revenue and comparable restaurant sales were up for Q1 this year, CFO Ira Fils said the chain was…

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Plant-based meat, egg, dairy investments hit $16B in 2018

May 6, 2019

More than $16 billion was invested in U.S. plant-based meat, egg, and dairy companies over the past 10 years, and $13 billion came in the past two years…

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Mooyah hires former Taco Bueno COO to replace Michael Mabry

May 3, 2019

Mooyah Burgers, Fries & Shakes has hired Tony Darden as its president and COO, replacing Michael Mabry, who left the brand in April to serve as chief…

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Quiznos, Taco Del Mar snag former Qdoba culinary expert

May 3, 2019

Rego Restaurant Group, which owns Quiznos and Taco Del Mar, has hired Chef Mike Gieseman, as its director of Culinary and Innovation. Gieseman, who was manager…

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Shake Shack raises 2019 expectations after posting solid Q1

May 2, 2019

Shake Shack Inc. reported Thursday that total year-over-year revenues increased 33.8% to $132.6 million during the first quarter ending March 27, prompting the…

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