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Operations News & Media

How to handle labor issues in restaurants

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Labor is an issue that restaurants have struggled with since time immemorial. Restaurant leaders at the Restaurant Franchising & Innovation Summit discussed…

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Former Krispy Kreme president taking over CEO role at Panera

April 28, 2019

Panera Bread has hired Niren Chaudhary as president and CEO, succeeding Blaine Hurst, who is retiring from the role May 23.  Hurst will remain on the board of…

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Starbucks CEO: 'We will win in China'

by Cherryh Cansler — Editor, FastCasual.com

April 26, 2019

Starbucks CEO Kevin Johnson is confident that his growth strategy is working, and that includes his plans for the U.S. as well as China, where the coffee…

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Sweetgreens reverses no-cash policy

April 25, 2019

Sweetgreen, feeling the growing backlash against cashless retail that has led to a movement to ban the practice in several cities and states, said it would…

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ParTech partners with Altametrics on POS software

April 25, 2019

ParTech Inc., a POS solution provider, is partnering with Altametrics and Hubworks, which provide cloud-based entreprise restaurant systems and software.

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Chipotle's digital sales up 100%

by Cherryh Cansler — Editor, FastCasual.com

April 25, 2019

It's safe to say that Chipotle has recovered from its sales slump brought on by past food-safety issues. The chain reported Thursday that comparable restaurant…

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Dog Haus partners with Kitchen United to double its footprint

April 19, 2019

Dog Haus, a fast casual offering gourmet hotdogs, sausages, burgers and one-of-a-kind food fare, is partnering with Kitchen United in its quest to double its…

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Leveraging POS Technology to Improve Restaurant Communication

With all the issues a restaurant manager needs to deal with over the course of the day, communication can fall by the wayside. Here are a few tips to help keep…

Presented by SpeedLine Solutions

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Chanticleer taps Food Service Industry Consultants for supply chain, analytic services

April 16, 2019

Chanticleer Holdings, Inc. is partnering with Food Service Industry Consultants to tap its supply chain transparency, analytic support services and its…

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Why the full-service market is ripe for Dig Inn

by Cherryh Cansler — Editor, FastCasual.com

While the price point and name of the full-service concept is still up in the air, Eskin said Dig Inn's mission of helping chefs learn to cook and exposing…

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Now Trending: Diners embracing comfort foods, still open to trying new things

by S.A. Whitehead — Food Editor, Net World Media Group

Diners are feeling a little less than confident about the overall "state of things, which means culinary developers would be wise to stay a little closer to…

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Survey: Minimum wage rules significantly impacting restaurants, hospitality venues

April 11, 2019

Minimum wage mandates are having a significant impact on restaurants and the hospitality industry with 45% experiencing a labor cost rise of 3% to 9%.

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Tocaya promotes CFO to president, welcomes CMO

April 4, 2019

The hospitality company behind Tocaya Organica, The Madera Group, has promoted Chief Financial Officer Mikey Tanha to president. As CFO, Tanha has overseen the…

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Why Fiesta Group is on a mission to save lives

by Cherryh Cansler — Editor, FastCasual.com

Nearly 15 years after receiving a kidney transplant from his sister, Richard Stockinger, CEO and president of Fiesta Restaurant Group, is still on a mission to…

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Don't let 'the cones' block improvements to your customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One metric for the restaurant industry to work on is the current 6-8 percent loyalty app downloads. It can be better.

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Quaker Steak & Lube launches rewards platform via app

March 28, 2019

Quaker Steak & Lube has launched a guest rewards program via its mobile app. Revved-Up Rewards is easy to use and enables fans to earn loyalty points…

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Pieology plants 1st non-traditional store in Southern California

March 28, 2019

Pieology has opened its first non-traditional location at California State University, Fullerton.  The school's Auxiliary Service Corporation, which oversees…

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Halal Guys, Wetzel's Pretzel partner with Kitchen United

March 25, 2019

Kitchen United, which offers off-premise kitchen centers for brands and franchises, now has two new partners as well as a new restaurant concept. Halal Guys…

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Third-party delivery forces tough decisions for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Third-party delivery has become the most disruptive force in the restaurant industry today, as the growth of these services has created both an opportunity and…

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B.Good launches loyalty app

March 21, 2019

B.Good has launched a loyalty program — B.Good Rewards — that gives customers one point for every dollar spent. With flexible redemption tiers, the platform…

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