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Operations News & Media

Capriotti's posts major sales growth

November 16, 2020

By embracing technology and menu innovations, Capriotti's Sandwich Shop reported double-digit same-store sales increases for Q2 and Q3.

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Has US demonized restaurant industry as spreader of pandemic?

by S.A. Whitehead — Food Editor, Net World Media Group

As a surge in COVID-19 grips the nation, restaurateurs are growing weary of the finger-pointing at their businesses as a major factor of rising cases. Instead…

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Roti rolls out curbside to-go in Chicago

November 12, 2020

Roti, a Chicago-based company known for bowls, salads and pitas, is doubling down on its efforts to keep team members and customers safe by launching a…

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Yogurtland launching healthy fast casual concept

November 11, 2020

Yogurtland is opening a fast casual concept, Holsom By Yogurtland, Saturday in Huntington Beach, California. The menu focuses on serving food with high-quality…

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Chipotle opening first digital kitchen

November 11, 2020

Chipotle Mexican Grill is opening its first virtual restaurant Saturday. Known as the Chipotle Digital Kitchen and located just outside of the gates to the…

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Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

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Grubhub, Restaurant Strong team on $2M grant support program

November 9, 2020

Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…

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Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

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Swap out the lights to keep them on

by Nancy Shenker

Multi-location restaurants have had to make significant changes to their operations this year to survive the COVID-19 pandemic. Safety precautions, staffing…

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Pollo Tropical, Taco Cabana parent reveals results of tough Q3 in main operating states

November 6, 2020

Pollo Tropical and Taco Cabana parent company, Fiesta Restaurant Group Inc., reported a tough third quarter of results for the 13-week period ending on Sept.

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Fast casual leaders talk gender inclusivity, how females can advance

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There are more women than ever working in the fast casual industry, but it's still quite far from being a 50-50 gender split. Three female leaders share…

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The Melt proves that kindness pays off

by Cherryh Cansler — Publisher, FastCasual.com

Although San Francisco's The Melt, experienced a 70% drop in sales overnight when sheltering-in-place began in March, the chain is now reporting…

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REEF raises $1B to go beyond parking lot hubs

November 4, 2020

REEF, a ghost kitchen provider with over 4,500 parking lot and garage locations in the U.S, has secured two deals totalling $1 billion to help it expand…

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2020 Perfect Pitch winner: We make a 'damn good biscuit'

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit 'Perfect Pitch' competition, beating out three other…

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Project Wellness fuels 32% sales increase

November 3, 2020

As with so many restaurant companies, the pandemic initially had a significant impact on Nekter Juice Bar, but a little resilience led to a 32% increase in…

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[Fast Casual Executive Summit 2020] Uncovering Supply Chain Hacks

Scaling your brand is not possible without a solid supply chain in place, but the word, “solid” often means expensive and immobile. But does it have to be?

Presented by Fast Casual Executive Summit

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[Fast Casual Executive Summit 2020] Don't Do Business Like a Rookie

Whether you are a seasoned restaurant operator or new to the business, it’s always best to learn from other people’s mistakes instead of making your own.

Presented by Fast Casual Executive Summit

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Wingstop delcares special dividend after strong Q3

November 2, 2020

After reporting that Q3 system-wide sales were up nearly 33%, Wingstop Inc.'s board of directors has approved a special cash dividend of $5 per share in…

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Inspire Brands' acquisition of Dunkin’ will more than double company's size

In a mammoth deal announced Saturday, 11,000-unit Inspire Brands signed a merger agreement with 20,500-unit Dunkin' Brands for a move that may signal some…

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