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Operations News & Media

El Pollo Loco's redesign caters to off-premise dining

December 2, 2020

El Pollo Loco Inc. has unveiled its "restaurant of the future," designed to enhance off-premise dining powered by a more robust and frictionless digital…

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Chicken Salad Chick relocates Chattanooga unit, adds drive-thru

December 2, 2020

Chicken Salad Chick is now open in Hixson, Tennessee, after relocating it from Chattanooga on Market Street. The unit, which has been open for seven years…

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HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

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la Madeleine launching mini-size prototype

December 2, 2020

La Madeleine French Bakery & Cafe is debuting a smaller prototype when it opens in February 2021 at 15125 Montfort Dr. in Dallas. The "Petite Market and…

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Sales of online gift cards holding steady for fast casuals, QSRs

December 2, 2020

Online gift sales for fast casual and QSR brands held steady during Black Friday weekend this year, according to Paytronix, which examined anonymous aggregate…

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Pandemic triggering $95B revenue loss in European restaurant sector

December 2, 2020

After the COVID-19 lockdown in the first months of 2020, restaurants around the world began reopening in the second half of the year, but that's changed the…

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Pret A Manger: Something's brewing in the subscription economy

by Sean Keith

Amazon Prime. Ipsy. HelloFresh. Dollar Shave Club. Stich Fix. BarkBox. Netflix. Ten years ago, this list would've been a list of nonsense words bookended by…

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3 things CMO learned by joining Noodles & Co amid COVID-19

Stacey Pool, CMO of Noodles & Co, reveals how the 450-unit brand is surviving the pandemic.

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DiBella's Subs sales return to pre-pandemic levels

November 25, 2020

DiBella's Subs is reporting that its year-to-date sales are now trending even with what they were last year at this time for the brand's 44 family owned…

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Saladworks opens inside Kroger

November 24, 2020

Saladworks has debuted its first Kroger grocery store location, opening on Nov. 20 in Cincinnati on Beechmont Avenue.

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LA banning outdoor dining

November 24, 2020

Los Angeles County, which is home to over 10 million people, is banning outdoor dining for at least three weeks as a way to protect people from spreading…

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Torchy's Tacos adds investors to fuel growth

November 20, 2020

Austin-based Torchy's Tacos is leveraging several new investors to help it more than double its footprint by entering 10 states over the next four years…

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GoTab offering contactless capabilities

November 19, 2020

GoTab, a restaurant commerce platform, is offering free activations and 24-hour guaranteed setup to companies wanting to add contactless options, including…

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El Pollo Loco launches design upgrades

November 19, 2020

El Pollo Loco Inc. has rolled out more modern and artistic design choices for packaging, in-store merchandising and gift cards, according to a company press…

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Goldman Sachs grabs a piece of Zaxby's

November 19, 2020

Zaxby's, which has 900 units in 17 states, will have a new investor when investment funds managed by the Goldman Sachs Merchant Banking Division "acquire a…

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Fast casual leaders talk food safety in the world of COVID-19

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Food safety has always been top of mind for every restaurant, but is now even further a priority given the COVID-19 pandemic. Three fast casual brand leaders…

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Juice It Up posts double-digit sales increases

November 18, 2020

Despite the challenges presented by the pandemic, Juice It Up reported strong growth in same-store sales as well as average unit volume this year. Through…

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5 reasons to purchase a franchise NOW

By Downing Barber, founder & CEO of Barberitos, explains why it's smart to buy a franchise when there is fear in the market.

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ToastGo2 contactless product suite keeps guests safe, restaurants efficient

November 18, 2020

Toast, a restaurant management platform, is launchingToastGo2, a mobile handheld point-of-sale that works with the Toast Order & Pay platform to facilitate…

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The Local Culinary waiving franchise fees on ghost concepts

November 17, 2020

In an effort to help restaurants drum up business during the pandemic, The Local Culinary, a virtual restaurant group, is waiving all initial fees for new…

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