Restaurant chain transaction decline on healthier track

August 26, 2020

Customer transaction declines at major restaurant chains improved in the week ending August 16, moving into single digits after 21 weeks of double-digit…

Miami CEO proves plastic reduction is possible amid COVID-19

by Cherryh Cansler — Editor, FastCasual.com

Flemming Madsen, co-owner and founder of Miami's Delicious Raw, isn't going to let the coronavirus take his business or his passion for preserving the planet.

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

Revenues down at Muscle Maker Grill

August 20, 2020

Although Muscle Maker Inc. reported Thursday that Q2 revenues were down from $1.38 to $0.834, CEO Michael Roper said things were looking up.

Consumers are ready to dine in but won't ditch to-go, delivery

by Carl Van Ostrand — VP of Consumer Insights, DISQO

Although the onset of COVID-19 made in-person dining impossible in March and April, consumers are starting to show interest again but aren't cutting cut back…

US Foods debut ghost kitchens to help food operators drive revenue, expand with ease

August 19, 2020

US Foods is launching a ghost kitchen program in a quest to help restaurant operators expand off-premise dining and create a new revenue stream at the same…

KitchenUP™

Taking Cloud Kitchen Concepts to New Heights

Presented by Qu

Poll reveals 3 things customers expect during COVID-19

by Ido levanon — CEO, Dragontail Systems

Nearly half of U.S. customers polled said they faulted the restaurant if they placed an order through a delivery app and had a poor experience.

Tropical Smoothie sales up 25%

August 17, 2020

Despite COVID-19, Tropical Smoothie Cafe LLC sales are higher than ever. The chain reported Monday that July's comp sales were up 25.5% and that transactions…

Garbanzo files for Chapter 11

August 17, 2020

Colorado-based Garbanzo Mediterranean Fresh is hoping to make a comeback after filing for Chapter 11 last week in the Eastern District of Missouri, where…

Al fresco dining: Are you leaving money on the table?

by Steve Starr — Chief, starrdesign

Part One of our series on outdoors space, we tasked restaurant operators to answer several questions about their outdoor dining space. Part 2 will feature…

Dickey's Barbecue Pit, Fazoli's tap ghost kitchens to advance business

August 14, 2020

Dickey's Barbecue Pit is launching virtual kitchens as its latest franchise opportunity and plans to open the facilities in Chicago, Houston, Orlando and…

Rethinking Delivery: Solving the Biggest Challenges

How are big restaurant brands solving their delivery challenges? And how can you take their solutions, and make them your own?

Presented by SpeedLine Solutions

How to guarantee ROI on your outdoor dining space

by Steve Starr — Chief, starrdesign

As the pandemic progresses, the notion of outdoor dining spaces driving is more important than ever. One blogger shares everything he knows about customers…

ShiftPixy launches ghost kitchen incubator

August 12, 2020

ShiftPixy Inc., a California-based gig engagement platform provider, has created a ghost kitchen incubator to help aspiring restaurant operators take their…

Study: Consumers eager to dine out, support local restaurants

August 12, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants, according to research commissioned by Oracle and fielded by Untold…

It's Fall: Starbucks told me so

August 12, 2020

Pumpkin Spice season is officially here, according to Starbucks, which has already made its fall flavors available in grocery stores.

Burger Stand 'Pops' up in Santa Monica

August 12, 2020

Pops Burgers and Shakes, a Santa Monica-based burger stand, has opened via a cloud kitchen inside TACO by Azule Taqueria, according to a company press release.

Wing Zone CEO on why sales are up 35%

Matt Friedman, CEO and co-founder of Wing Zone, discusses how the brand's in-demand, delivery-centric model has allowed for groundbreaking success, resulting…

Fazoli's reports record-breaking sales

August 10, 2020

Despite the global pandemic, Fazoli's is posting record-breaking sales numbers. The Lexington, Kentucky-based brand saw a 12% increase in sales and a 17…