Study: Fast casual customers want more digital ordering opportunities

December 7, 2017

Digital ordering is more popular than ever, according to the 2017 Online and Mobile Ordering Index, which found that nearly two-thirds of fast casual customers…

Restaurateurs: 'Don’t hesitate to offer mobile payments'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the…

Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

Upserve offers seamless online ordering

September 27, 2017

Upserve has launched a streamlined process to allow restaurants to fulfill online orders without managing multiple menus, transcribing orders or ballooning…

Quiznos mobile order, pay app receives half million check-ins

September 22, 2017

Quiznos has joined the mobile ordering craze. Realizing that orders placed via smartphone and mobile apps will become a $38 billion industry and will make up…

Amazon Restaurants, Olo partner for seamless customer ordering experience

September 22, 2017

Amazon Restaurants is teaming up with restaurant digital ordering provider,Olo, to integrate Olo clients into the Amazon marketplace.

Restaurant traffic growing in every market outside US

September 19, 2017

With the U.S. being the exception, foodservice markets across the world reported various degrees of visit growth in Q2 ending in June, according to The NPD…

Tinder-like app hopes to drive restaurant traffic

September 13, 2017

Restaurant brands now have another way to reach customers, thanks to FoodFaves, an app that crowdsources pictures of users' favorite foods, helping…

Toast, Olo bring combined service to restaurants

September 8, 2017

Toast and Olo have joined forces to offer a restaurant solution that promises to optimize not only the efficiency of ordering, payment and delivery, but…

Garbanzo streamlines digital customer experience

September 6, 2017

Garbanzo Mediterranean Fresh has partnered with two vendors, Paytronix and Olo , to streamline its digital customer experience.

Zoes Kitchen launches loyalty program, mobile app

September 6, 2017

Zoes Kitchen has launched ZK Rewards — its omnichannel, surprise and delight loyalty program, along with a mobile app. In tandem with the company's newly…

Local coffee shops get an ally with LuvJo, LevelUp mobile ordering pact

August 31, 2017

LuvJo, an online ordering platform dedicated to local coffee shops, juice bars and food trucks and LevelUp, a provider of mobile engagement products for the…

How Jason's Deli boosted e-gift sales by 50%

August 29, 2017

Jason's Deli has reported a nearly 50 percent increase in egift sales since moving its platform to Paytronix, according to a press release. 

Onosys signs Krystal, Captain D's, and Giordano's to digital ordering deals

August 29, 2017

Onosys, a custom digital ordering provider, has announced three new restaurant chains have agreed to use its system for mobile and online ordering.  

Alipay acceptance comes to Starbucks in Malaysia

August 25, 2017

Alipay is now available as a payment method for mainland Chinese tourists at all 242 Starbucks branches across Malaysia, according to a press release.

Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

Tacos on the go: Chipotle to add mobile ordering to new app

August 21, 2017

Chipotle Mexican Grill has selected Deloitte Digital to help redesign its mobile customer experience, according to a press release.

French fry favoritism alive and well in US fast food race

by Josh Anish — Head of Content, Quantifind

A 15-brand comparison of customer buzz about QSR french fries leads to one solid winner for category favorite.

Partnership between 2 vendors leads to all-in-one mobile ordering and loyalty platform

August 10, 2017

Restaurants and retailers now have access to one solution that offers mobile and online ordering with loyalty capabilities thanks to a partnership between…