5 ways to improve your mobile-ordering experience

Adoption is so high that mobile ordering is expected to be a $38B business by 2020 among QSR chains alone.

Chipotle reduces wait time on digital orders

February 20, 2017

Chipotle customers will have shorter wait times now that it has completed the rollout of its "Smarter Pickup Times" technology to all its restaurants that…

Penn Station reviews 2016 growth

February 9, 2017

2016 delivered a few milestones for Penn Station East Coast Subs: a loyalty app and program, a franchise consultant program and a new training system…

Why your digital ordering platform is failing

Launching digital ordering can seem like an overwhelming project, considering it involves marketing, operations and IT. Poorly executed, it can be devastating…

What restaurateurs can learn from Starbucks' mobile ordering challenges

by Will Hernandez — Editor, NetWorld Media Group

Starbucks said it faced operational challenges at some of its stores where mobile ordering is popular. How Starbucks responds to this challenge is something…

Jersey Mike's offers half off via new online ordering

January 16, 2017

Online ordering has arrived at Jersey Mike's, and customers who create an account and place their first order between Jan. 16 and Feb. 17, 2017, will get half…

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

Wingstop gives away five golden wings

December 19, 2016

Though Wingstop isn't giving away four calling birds, the concept did announce its "Five Golden Wings" give-away at participating U.S. restaurants, beginning…

'On the 4th day of Christmas, my true love gave to me' ... mobile ordering?

by Cherryh Butler — editor, fcc

As the holidays near, a few fast casuals are gifting their customers with a faster and easier mobile experience.

Why your mobile app can't be your mobile strategy

Instead of simply launching a mobile app and expecting it to meet the needs of consumers, marketers need to craft a mobile strategy that stretches across all…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

El Pollo Loco debuts mobile ordering app

December 1, 2016

El Pollo Loco's online ordering platform and mobile app, developed in partnership with Olo, has officially launched. According to a press release, it includes…

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything…

Munchery taps James Beriker for CEO

November 21, 2016

Munchery appointed James Beriker to be its new CEO, according to a press release.

PizzaRev rolls out mobile app

November 15, 2016

PizzaRev has partnered with Punchh platform to launch its mobile app.

The Melt expands into Texas

November 9, 2016

The Melt is driving into Texas, with its first location opening Nov. 21, at Houston’s Baybrook Mall.

Omnivore, POSitouch team up on cloud solution

October 25, 2016

Omnivore is collaborating with POSitouch on a new POS cloud-based technology.

Which Wich implements new POS system

October 18, 2016

Which Wich is implementing NCR's Silver Pro POS conversion solution.

Chorizo chicken and ham debut at Cousins Subs

October 12, 2016

Chorizo chicken and chorizo ham are now available at Cousins Subs restaurants through Dec. 26, and can be purchased through Cousins' mobile app and website…

Pei Wei launches mobile app

September 27, 2016

Getting a Pei Wei fix on the go just got a whole lot easier, thanks to the chain's mobile app, which is now available in the App Store and Google Play.