Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Publisher, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Foodli CEO discusses benefits of self-service technology

Ish Singh, co-founder and CEO of Foodli, discusses how its technology for self service kiosks, mobile order and pay increases operator profitability.

Par Technology teams with SpeedETab to integrate technology for restaurant POS

June 20, 2019

Par Technology Corp., a provider of point-of-sale technology for restaurants and retail stores, has entered an agreement to integrate its technology with…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …

DQ on all things frozen 'n' sweet + Pancheros' fresh 'bake' on Mexican heat

by S.A. Whitehead — Food Editor, Net World Media Group

From frosty and American as apple pie, to fresh and prepared to order Mexican, the QSRweb podcast today features one-on-one talks with American Dairy Queen…

Jamba moves past the 'Juice'

June 6, 2019

Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…

Delivery.com integrates food ordering platform with Google Search, Maps, Assistant

May 24, 2019

Delivery.com recently integrated its mobile ordering platform with Google’s food ordering technology to allow users of the search engine to place orders within…

Starbucks begins mobile ordering rollout in Beijing and Shanghai

May 24, 2019

Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service…

Study predicts summer's Top 10 most delivered food

May 22, 2019

When it comes to food delivery this summer, the top items illustrate a wide range of tastes as well as beverage choices.

Protecting your branding, customer experience from third-party delivery

FastCasual’s Cherryh Cansler sits down with Scott Absher, CEO of ShiftPixy, to learn how to solve pain points often associated with third-party delivery.

Webinar panel to address restaurant efficiency in age of digital transformation

May 3, 2019

With digital transformation, restaurants are able to improve efficiency and attract customers at he same time. Contributing Editor Bradley Cooper will moderate…

True Food Kitchen rolls out loyalty program via custom-branded app

May 1, 2019

Phoenix-based True Food Kitchen has launched its first loyalty program and custom-branded app — True Insider. The chain, which released a digital ordering…

Peet's Coffee nationally expanding order-ahead via mobile app

April 22, 2019

Peet’s Coffee is expanding its order-ahead feature, which allows customers to buy coffee, coffee beans or food through the company's mobile app and pick up…

Hackers target Chipotle customers in credential stuffing attack

April 18, 2019

Chipotle Mexican Grill has confirmed that it was the target of a cyberattack that resulted in a small number of its customers reporting that food orders placed…

Uber Eats plans 20 market international rollout of Apple Pay integration

April 17, 2019

Uber Eats has said that it will integrate Apple Pay into its app and roll out the payment option to customers in 20 markets over the coming weeks.

Samsung, Rally's webinar to address building a digital and mobile QSR experience

April 4, 2019

Digital Signage Today will host a free live webinar on how to build a mobile and digital restaurant experience on April 18 at 2:00 p.m. EST. The webinar will…

Hughes Named "Top Performer" in 2019 SD-WAN Customer Success Report

FeaturedCustomers platform recognizes outstanding customer satisfaction with HughesON Managed SD-WAN

Quaker Steak & Lube launches rewards platform via app

March 28, 2019

Quaker Steak & Lube has launched a guest rewards program via its mobile app. Revved-Up Rewards is easy to use and enables fans to earn loyalty points…