Postmates signs multi-year deal for mobile concession ordering at Dodger Stadium

August 8, 2019

The Los Angeles Dodgers entered a multi-year agreement with Postmates to let fans order food and beverages from their seats during games and pick up their…

Jersey Mike's unveils revamped mobile app with order scheduling

August 6, 2019

Jersey Mike's Subs has unveiled an enhanced mobile app, giving customers several new features, including the ability to schedule orders for pickup. 

Grubhub announces policy changes following fracas over ordering fees

August 2, 2019

Restaurant delivery platform Grubhub and its Seamless unit, following a recent controversy over how the companies have handled fees, have announced a series of…

Square sells Caviar food-ordering platform to DoorDash for $410M

August 2, 2019

DoorDash is buying food-ordering platform Caviar from Square for $410 million in cash and DoorDash Inc. preferred stock. 

Hong Kong delivery kitchen Nosh raises $1.7 million, sets regional expansion

August 1, 2019

Nosh, a Hong Kong-based cloud kitchen operator, said it has closed $1.7 million in pre-series A funding, will expand to Singapore in September and is…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Shift4Payments names DoorDash as launch partner for third-party software marketplace

July 29, 2019

Coupa Cafe gets mobile ordering and delivery with NCR and DoorDash

July 23, 2019

Coupa Cafe, a Palo Alto, California-based eatery, said it has enabled mobile ordering using NCR Corp.'s Aloha mobile technology and online delivery from…

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

Thanx rolls out enhanced mobile ordering, loyalty programs for Pincho, By Chloe

July 17, 2019

Thanx, a San Francisco-based customer engagement firm for retail and restaurants, is upgrading the mobile apps of two fast casual chains — Pincho Factory Inc.…

Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Editor, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Foodli CEO discusses benefits of self-service technology

Ish Singh, co-founder and CEO of Foodli, discusses how its technology for self service kiosks, mobile order and pay increases operator profitability.

Par Technology teams with SpeedETab to integrate technology for restaurant POS

June 20, 2019

Par Technology Corp., a provider of point-of-sale technology for restaurants and retail stores, has entered an agreement to integrate its technology with…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …

DQ on all things frozen 'n' sweet + Pancheros' fresh 'bake' on Mexican heat

by S.A. Whitehead — Food Editor, Net World Media Group

From frosty and American as apple pie, to fresh and prepared to order Mexican, the QSRweb podcast today features one-on-one talks with American Dairy Queen…

Jamba moves past the 'Juice'

June 6, 2019

Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…

Delivery.com integrates food ordering platform with Google Search, Maps, Assistant

May 24, 2019

Delivery.com recently integrated its mobile ordering platform with Google’s food ordering technology to allow users of the search engine to place orders within…