Dickey's rolling out contactless delivery in US

March 12, 2020

Dickey's Barbecue Pit is launching a contactless doorstep drop-off delivery option for guests to choose when they order delivery through Dickeys.com or the…

Mobile-ordering exec: 'Third-party delivery doesn't have to be so pricey'

by Cherryh Cansler — Publisher, FastCasual.com

EZ-Chow, a new player in the mobile ordering and delivery scene, said its fees are much lower than other third-party platforms.

Barberitos delivers mobile app upgrade

March 2, 2020

Barberitos, a fast casual restaurant featuring southwestern-style burritos, has launched its updated mobile app, which includes a new design for the location…

Jersey Mike's adds Grubhub for delivery, pickup

March 2, 2020

Jersey Mike’s Subs, a fast casual sandwich chain, has added Grubhub to its third-party delivery network at more than 1,000 locations across the U.S.

DoorDash files draft IPO registration with SEC

February 27, 2020

DoorDash has announced a confidential submission to the Securities and Exchange Commission for an initial public offering. 

Uber Eats VP steps down amid fierce delivery competition

February 26, 2020

Uber Eats vice president Jason Droege announced he is stepping down as head of the mobile restaurant food delivery service. The opening will be filled by…

Shares of Shake Shack fall on revenue miss, slower transition to GrubHub

by David Jones — Editor, Networld Media Group

February 25, 2020

Shares of the fast casual chain were down sharply after the company missed revenue estimates, reported weaker same-store sales and warned that the conversion…

Qdoba, California Tortilla upping their app games

by Cherryh Cansler — Publisher, FastCasual.com

California Tortilla and Qdoba have launched mobile app upgrades.

DoorDash, Grubhub, Uber Eats in tight food delivery competition

February 20, 2020

The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…

I Heart Mac & Cheese launches mobile app

February 18, 2020

I Heart Mac & Cheese, a fast casual concept specializing in customizable, made-to-order macaroni and cheese bowls and grilled cheese sandwiches, has…

Chipotle goes all in for hockey

February 18, 2020

Chipotle Mexican Grill is treating hockey fans to freebies Friday with its "Wear Your Hockey Jersey" program. Fans dressed in their fave hockey jerseys can…

QikServe enters reseller deal with FreedomPay

February 18, 2020

QikServe, which offers a pay-at-table service that allows customers to pay their checks with a QR code or contactless tap using NFC technology, has entered a…

Chipotle goes 'Gauc Mode'

February 12, 2020

We've heard of beast mode, but Chipotle is taking it to "Guac Mode," giving free guac to its more than 8.5 million Chipotle Rewards members. To celebrate the…

Grubhub doubles participating restaurants but urges patience on industry turbulence

February 6, 2020

Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting…

Chipotle surges in Q4 with strong same-store sales, digital enhancements

February 5, 2020

Chipotle Mexican Grill Inc. reported strong earnings growth during the fourth quarter, as the restaurant chain continued to boost existing sales, opened…

10 ways to make your customers heart you on Valentine’s Day

by Kristi Turner, Compeat, Kristi Turner — CMO, Compeat

About 32% of Americans will visit a restaurant on Valentine's Day, and it's not just for coulples. Single men will spend an average of $71, while single woman…

Starbucks adds 33 markets to delivery route

January 31, 2020

Starbucks and Uber Eats have added 33 markets to its delivery program, making the service available in 49 markets across 29 U.S. states. New cities…

Dillas Quesadillas founder on the value of following 'Jennifer' while feeding the 'Gator'

by S.A. Whitehead — Food Editor, Net World Media Group

Dillas Quesadillas founder, Kyle Gordon, comes off as the kind of laid-back guy you'd have a beer with. But don't let looks deceive:This one-time college kid…

70% of your customers visit once and never return—here’s how to win them back

It’s been said time and time again—turning a first time visitor into a loyal customer is the ultimate win for any business.

Starbucks pulls back on guidance increase as China outbreak forces store closures

January 29, 2020

Starbucks Corp. reported fiscal first-quarter earnings that beat expectations, however, warned that the ongoing coronavirus spread in China is forcing it to…