Genghis Grill grows revenue by collecting customer feedback via mobile

by Cherryh Cansler — Publisher, FastCasual.com

The chain used a solution from Improving Restaurants to attract repeat customers.

How to get your restaurant to come up on a Google search

Google now factors in the number of Facebook, Twitter, Google Plus, and other social media chatter about your website, so it's a good idea to be active on at…

Zoës Kitchen launches mobile app

by Cherryh Cansler — Publisher, FastCasual.com

In less then a week, the app already has 15,000 downloads.

Smartphones: The secret ingredient

Branded mobile apps provide a direct link to the loyal customer, which in turn enriches the brand-consumer relationship and provides new and powerful…

New app puts restaurant customers in control of music

by Cherryh Cansler — Publisher, FastCasual.com

Roqbot allows customers to select the music played while they eat.

Will mobile tech be the death of cash registers?

by James Wester — Editor 1, Mobile Payments Today

Fast Casual Senior Editor Cherryh Butler spoke to a number of companies providing tablet solutions that predict they'll eventually replace cash registers.

How social media can take your brand to the next level

by Alicia Kelso — Editor, QSRWeb.com

Eat Drink Promote founder outlined the Four Pillars of Social Media at NAPICS, said Google+ will be big in five years.

Video: Expert on Millennials shares tips on how to reach them

by Cherryh Cansler — Publisher, FastCasual.com

Millennials want to co-create your product and share it with their friends.

Sweetgreen hoping mobile payment app will hit guests' sweet spot

Fast casual chain is putting its guests on a credit card diet.

Responsive web design: Restaurants' No. 1 competitive advantage

Visitors want more from your mobile website. More than 50 percent of those surveyed said they feel annoyed when they visit a website that is not mobile…

Digital commerce takes on Super Bowl

While this age of digital commerce shows incredible promise, restaurants must make sure that they are truly going digital in the right way.

PayPal brings digital wallet to NCR's restaurant merchants

This deal is of particular importance for PayPal because of the scope of NCR's point-of-sale footprint across the restaurant industry.

The right prescription: Mobile payments go digital (commentary)

Mobile payments, like all new technologies, "need to be more like painkillers (must-haves), than vitamins (nice-to-haves)."

NRA releases 2013 culinary forecast

by Alicia Kelso — Editor, QSRWeb.com

The top trends of 2012 will carry into the new year.

Vegas Baby, Vegas: Loyalty Lessons from Sin City

There are three things restaurant owners can learn from rewards programs at casinos.

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

Smaller chains need mobile, too

by Cherryh Cansler — Publisher, FastCasual.com

As consumers become more comfortable with mobile payments, restaurant owners are looking for inexpensive ways to provide them.

Social media report: What consumers are saying about restaurants

by Valerie Killifer — senior editor, NetWorld Alliance

Foodservice Social Media Universe keynote speaker Jason Falls highlights who's winning and losing the social media conversation.

8 Social media tools for restaurant operators

A social media pro gives his review on several new tools he learned about at the Foodservice Social Media Universe.

Hooked up: More Restaurants offering free Wi-Fi

Fast casual brands and QSRs are embracing Wi-fi now more than ever for two reasons. It's now easy to deploy and customers expect it.