Marketing Features
IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…
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ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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Chipotle, Dog Haus among fast casuals giving freebies on National Burrito Day
by Cherryh Cansler — Editor, FastCasual.com
National Burrito Day is April 4. Here's what some fast casuals are offering up for the annual celebration.
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TikTok a powerful call-to-action tool for restaurant operators
by Mandy Wolf Detwiler — Editor, Networld Media Group
Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.
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Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event
by Mandy Wolf Detwiler — Editor, Networld Media Group
Slice House has awarded over 139 franchise agreements since the brand began franchising last year.
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Rethinking restaurant customer engagement, loyalty strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…
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How diversity became Shake Shack's key ingredient
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…
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'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts
by Mandy Wolf Detwiler — Editor, Networld Media Group
Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…
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Cinnaholic on a roll to bring joy of signature sweets to the world
by Mandy Wolf Detwiler — Editor, Networld Media Group
Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…
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WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have
by Mandy Wolf Detwiler — Editor, Networld Media Group
Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…
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BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation
by Daniel Brown — Editor, Networld Media Group
At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…
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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Technology is playing a big role in providing a robust digital customer experience.
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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.
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Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media
by Mandy Wolf Detwiler — Editor, Networld Media Group
Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.
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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.
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Chip Cookies bakes up plans for 500 stores in 5 years
by Mandy Wolf Detwiler — Editor, Networld Media Group
Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.
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Fast casual brands conquering 'the munchies'
by Cherryh Cansler — Editor, FastCasual.com
Although not a official holiday, April 20 has a special place in the hearts of marijuana lovers around the world, with many celebrating it each year. Fast…
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Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.
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Roll-Em-Up Taquitos on a franchising fast track
by Mandy Wolf Detwiler — Editor, Networld Media Group
Roll-Em-Up Taquitos has three stores open, but 11 deals for 80 units in the works. With regional expansion plans, the company might just be coming to a center…
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Blaze Pizza, Bojangles execs discuss switching from a transactional mindset to a customer mindset
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurants are ditching the transactional mindset to focus on customers. A panel of brand executives explained how their companies are putting the customer…
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