Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

Turn up the volume: how to use storytelling to build an unstoppable company culture

by Jim Knight — Founder & CEO, Knight Speaker

Effective storytelling transforms abstract company values into a memorable, emotionally resonant culture by humanizing leadership and providing a narrative…

Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

Michael Dixon joins Zaxbys as chief financial officer

March 31, 2026

Zaxbys has appointed Michael Dixon as chief financial officer.

How to build a thriving company culture that inspires and engages

by Jim Knight — Founder & CEO, Knight Speaker

A strong, intentional company culture drives success by boosting productivity, attracting top talent and fostering an environment where employees feel valued…

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

How to knock down blocks, power up your pivot points

by Kathleen Wood — Founder, K. Wood Partners

To break through the "Founder’s pivot point," leaders must transition from micromanagement to scalability by documenting standards, delegating outcomes…

Jennifer Pecoraro-Striepling joins Portillo’s as chief development officer

March 19, 2026

Portillo's has named Jennifer Pecoraro-Striepling chief development officer. Based in Oak Brook, Illinois, the company said she will oversee development, real…

Top 10 leadership lessons shared in 2025

by Kathleen Wood — Founder, K. Wood Partners

We take a look at 10 essential insights from successful entrepreneurs featured on the Founderology podcast, offering hard-earned wisdom on maintaining purpose…

How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…

6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

Building unity through community

by Kathleen Wood — Founder, K. Wood Partners

By fostering shared experiences and intentional connections, the restaurant industry serves as a vital "community connector" that accelerates growth for…

Reigniting passion in your team: a blueprint for peak performance

by Jim Knight — Founder & CEO, Knight Speaker

Cultivating employee passion through purpose, recognition and autonomy is the key to driving superior business performance, innovation and long-term retention…

Successful and struggling: The Founder paradox no one talks about

by Kathleen Wood — Founder, K. Wood Partners

We explore the "founder's paradox" of being both successful and isolated, ultimately arguing that connecting with a community of peers is the essential…

Bridging the restaurant coaching gap: LEAD announces leadership events in KC, Dallas

by Cherryh Cansler — Publisher, FastCasual.com

As the publisher of FastCasual.com and a proud Kansas Citian, I've always said that some of the best leadership in the restaurant industry is bred right here…

A Restaurant Owner's Guide to Secure Team Communication

Using personal chat apps for work puts your business data at risk. This guide breaks down the challenges of unsecured team communication, the real costs to…

How to amplify your leadership impact by leading with influence

by Jim Knight — Founder & CEO, Knight Speaker

Leading with influence focuses on building trust, empathy and a shared vision to inspire teams toward higher engagement and growth, moving beyond traditional…

Visibility Is Security: The Compliance Risk of Internal Team Communication

Your biggest security risk isn't external - it's your internal communication. Discover how using personal chat apps for work creates massive compliance risk…

Your frontline is your superpower. Here’s how to unlock it.

Frontline employees carry your brand every day, yet many feel overlooked and unheard. Learn how empowering them with trust, training, and meaningful feedback…