The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

Playa Bowls launches 1st Canadian location

April 6, 2026

Playa Bowls is opening its first Canadian location as part of a cross-country expansion plan.

Shaquille O’Neal’s Big Chicken makes Honduras debut

March 30, 2026

Big Chicken, the fast-casual brand founded by former NBA player and entrepreneur Shaquille O'Neal, has opened two restaurants in Honduras, marking its…

Papa Johns Selects Deliverect to Modernize Delivery Operations Across U.S. Restaurants

AI-powered platform unifies in-house and third-party fulfillment, powering enterprise-scale digital ordering

The accidental franchisor: Eddie Flores Jr. kicks off Restaurant Franchising & Innovation Summit with candid look at L&L Hawaiian Barbecue

March 17, 2026

Eddie Flores Jr. transitioned from real estate to become the franchisor of L&L Hawaiian Barbecue, building a legacy based on the "aloha spirit" and family…

bb.q Chicken Deploys Deliverect to Modernize Digital Operations Across All US Locations

Digital platform connects online ordering channels and centralizes menu management to help US restaurants scale with ease

Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Connect Media

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

SynergySuite ranked #30 in the Deloitte 2023 Technology Fast 50 Awards

Dublin, Ireland – 1 December 2023 — SynergySuite today announced that it ranked 30th in the 2023 Deloitte Technology Fast 50 Awards, a ranking of the 5…

'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts

by Mandy Wolf Detwiler — Editor, Connect Media

Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…

Quiznos Sub SynergySuite Case Study

Learn how Quiznos was able to reduce labor costs and food costs by as much as 4% by utilizing SynergySuite’s back-of-house modules.

Presented by SynergySuite

BurgerFi expanding Middle East lineup

January 11, 2021

Middle Eastern expansion is on the menu at BurgerFi International Inc.

Wahlburgers signs Australia, New Zealand deal

January 4, 2021

Wahlburgers, a Boston-based restaurant founded by brothers Mark, Donnie and Chef Paul Wahlberg, is expanding its international footprint with a franchise…

Starbucks pulls back on guidance increase as China outbreak forces store closures

January 29, 2020

Starbucks Corp. reported fiscal first-quarter earnings that beat expectations, however, warned that the ongoing coronavirus spread in China is forcing it to…

Starbucks among US brands now a focus of Hong Kong protestors

October 9, 2019

Starbucks locations, specifically those of a local Hong Kong franchisee group, are the target of pro-democracy protesters in Hong Kong.

Pieology opens 3rd Mexican store

September 24, 2019

Pieology has opened another store in Mexico, this time at Anahuac University in Mexico City last week, continuing the brand's established goal to expand…

Starbucks begins mobile ordering rollout in Beijing and Shanghai

May 24, 2019

Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service…

Uber Eats plans 20 market international rollout of Apple Pay integration

April 17, 2019

Uber Eats has said that it will integrate Apple Pay into its app and roll out the payment option to customers in 20 markets over the coming weeks.

Shake Shack's renovated Covent Garden opening this week

March 26, 2019

The renovated Shake Shack Covent Garden in London will celebrate its 'second' opening on Thursday, March 28.

Church's, Texas Chicken CEO relays value of bringing a 'franchisee's grit' to top job

by S.A. Whitehead — Food Editor, Net World Media Group

On this podcast, the head of the non-profit Whole Grains Council shows QSR operators how to incorporate the ever-widening array of whole and ancient grains…

Starbucks Canada to the 'food waste' rescue!

February 8, 2019

Starbucks Canada is on a mission to rescue 100 percent of food available for donation from its more than 1,100 company-owned stores. To see that through, the…