Delivery News & Media
2022 State of Digital for Restaurants
We recently conducted our 3rd Annual State of Digital survey for Fast Casual and QSR concepts with over 25 locations. This report highlights 2021 performance…
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Pandemic causes PizzaLeah to pivot
by Mandy Wolf Detwiler — Editor, Networld Media Group
Leah Scurto opened her pizzeria, PizzaLeah, in Sonoma County, California just days before the COVID-19 pandemic shutdown hit the state. That caused Scurto to…
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All DoorDash employees back on monthly deliveries
December 29, 2021
Every DoorDash employee, up to and including the CEO, are being asked to make monthly deliveries as part of the company's WeDash program, which launched in…
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Chipotle's first Chipotlane Digital Kitchen debuting this month
December 16, 2021
Chipotle Mexican Grill Inc.'s first Chipotlane Digital Kitchen and walk-up window restaurant will open later this month in Cuyahoga Falls, Ohio, for digital…
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Lyft teams with Olo on restaurant delivery
December 15, 2021
Ride share company Lyft is teaming up with Olo, and its on-demand commerce platform Dispatch, to deliver digital orders for Olo's restaurant network brands.
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Mariah Carey debuts virtual cookie brand
December 2, 2021
Just in time for the holidays, Mariah Carey is rolling out a virtual bakery in partnership with Virtual Dining Concepts. Mariah's Cookies features three…
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More than half of consumers order directly from restaurants
November 15, 2021
More than half, 58%, of U.S. consumers are skipping aggregators when ordering from restaurants.
read nowThe Great Restaurant Resurgence
POS and digital ordering data indicates a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening, across in-store …
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REEF acquires Dubai-based virtual kitchen company
November 8, 2021
REEF, an operator of delivery kitchens, logistics and proximity hubs in North America, has acquired Dubai-based iKcon Restaurant LLC, marking Reef's first…
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Dickey’s signs 100-unit deal with Ghost Kitchen Brands
November 4, 2021
Dickey's Barbecue Pit is teaming up with Toronto-based Ghost Kitchen Brands to serve its menu via over 100 satellite pickup and delivery locations.
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Blaze Pizza CEO: We’re facing industry challenges head on
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There are more than a few big challenges facing pizza brands, but Blaze Pizza, given its strength and willingness to succeed, is facing the hurdles head on.
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Fast casual leaders: Off-premise dining more important than ever
by Mandy Wolf Detwiler — Editor, Networld Media Group
Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…
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Delivery wars heat up as services turn to OOH advertising
by Kevin Damask — Editor, Digital Signage Today
The delivery service wars — battles between DoorDash, UberEats and Grubhub — have been raging for several years as each brand jockeys for position as the…
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Does your delivery experience offer these 3 things?
by Jacqueline Mueller — SVP, smg
To drive profitable growth, restaurants need to simplify and optimize both the customer and employee experience, from menu design to how tickets are…
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How top brands are tackling kitchen design, third-party delivery challenges
by Mandy Wolf Detwiler — Editor, Networld Media Group
Two panel discussions at the recent Restaurant Franchising and Innovation Summit focused on modern kitchen design and third-party delivery services. Experts…
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Dublin-based software delivery company lands $8M investment
September 16, 2021
Vromo, a Dublin-based restaurant delivery SaaS business serving Europe and the U.S., has landed $8 million in growth capital, as well as a new shareholder, No…
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DoorDash sues NYC over data-sharing ordinance
September 15, 2021
DoorDash is suing New York City over the implementation of a law that would require the third-party delivery service to share customer data with restaurants…
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DoorDash, Uber, GrubHub sue NYC over fee caps
September 10, 2021
Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.
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Chicago sues Grubhub, DoorDash for ‘deceptive, unfair’ business practices
August 27, 2021
The city of Chicago has filed landmark lawsuits against third-party delivery services for "deceptive and unfair" business practices, as outlined in a city…
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9 tips for running a restaurant delivery operation
by Richard Traylor — Writer, WebstaurantStore
As food delivery becomes more popular with dining patrons, delivery is a high-demand service. Following are nine best practices for launching and running a…
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