CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

Webinar: There's more to mobile payments than payments: engaging your customers in the age of the new mobile wallet

The shift to mobile payments is underway, especially now that Apple is encouraging customers to pull out their smartphones instead of their old leather wallets…

watch now
Bowl of Heaven celebrates 4th anniversary with free acai bowls

October 14, 2014

Also samples new smoothie offerings and offers discounts on special Maq7 juice blend.

read now
Pie Five Pizza encourages paying it forward with #pieitforward campaign

October 14, 2014

To celebrate National Pizza Month fast casual pizza brand Pie Five Pizza has kicked off the Pie It Forward campaign that surprises one guest at each location…

read now
Deliver more than food; deliver an experience

by Erle Dardick — CEO, Monkeymedia

Lean on your supply chain partners to innovate for you; they have resources and answers.

read now
Uber's move into foodservice showcases importance of convenience

by Ed Zimmerman — President, pizza.com

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

read now
Starbucks opens Community Store in Seoul

October 2, 2014

A portion from every purchase at the store will go to Green Umbrella ChildFund Korea to support skills development for youth.

read now
Building fine experience into fast service

by Brenda Rick Smith — Editor, Networld Media Group

How do fast casual restaurants foster customer relationships without sacrificing efficiency?

read now
Dunkin' customers consume the most Wi-Fi data in coffee category

September 30, 2014

New research from network analytics and mobile intelligence company, wefi, explored WiFi connectivity trends at national coffee chains. The company considered…

read now
New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

read now
Three ways restaurants can be smarter with local schools

by Ed Zimmerman — President, pizza.com

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and…

read now
Boston Market taps employees to focus on guest experience

by Brenda Rick Smith — Editor, Networld Media Group

Boston Market leaders collaborated with managers, employees to develop a new Guest Service Excellence program aimed at lifting AUVs from $1.3 million to $1.…

read now
Infographic: Digital Signage: Drive-thru Technology for the Next Generation

This infographic explains why going digital is good for customers and great for restaurants.

download now
Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

read now
Webinar - Competing with the Refrigerator: Understanding the Millennial Decline in Dining Out

Insights into Millennials at mealtime. Millennials are choosing to dine out 20 percent less than they did in 2007. Knowledge is power, and the key to turning…

watch now
Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

read now
OrderUp to target underserved delivery market

August 20, 2014

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and…

read now
Self-service restaurant solution is music to your ears

August 19, 2014

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

read now
Doing digital signage right

by

The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when…

read now
Fatburger offering valet parking at two LA locations

August 14, 2014

Two Los Angeles Fatburger restaurants are teaming up with CurbStand to help Angelenos find and pay for nearby valet parking.

read now
Putting customers in the driver's seat: Which Wich adds drive-thru

by Brenda Rick Smith — Editor, Networld Media Group

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

read now

Showing 1341 - 1360 of 1994



©2025 Networld Media Group, LLC. All rights reserved.
b'S2-NEW'