CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

B.Good launches delivery via DoorDash

August 1, 2018

B.Good is now offering delivery across the East Coast via a partnership with DoorDash, according to a company press release. As part of the partnership, for…

read now
How offering a monthly subscription service to your restaurant can become a revenue stream

Jim Fosina, CEO of Fosina Marketing Group, provides insight on what subscriptions can do for brands and their customers.

read now
Starbucks to open location for deaf community

July 20, 2018

Starbucks is opening its first signing store, near Gallaudet University in Washington, D.C., boasting a full staff fluent in American Sign Language, according…

read now
Research: Short wait times, ambiance important to fast casual customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ambiance — the look and feel of the service environment — has emerged as a critical factor in guest satisfaction, according to research presented at the…

read now
Why menu management can make or break your fast casual's third-party delivery launch

Omnivore Director of Special Projects, Don Guarnieri, elaborates on why menu management is so important for fast casual restaurants implementing delivery.

read now
[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

In this webinar, Speedline Solutions digs into the online side of your restaurant business and maps a strategy to engage your customers, increase loyalty, and…

Presented by SpeedLine Solutions

watch now
PDQ reports credit card hack

June 25, 2018

Florida-based PDQ reported on its website this weekend that it was the victim of a cyber-attack between May 19, 2017, and April 20, 2018. The chain said that…

read now
Tips and tricks for handling restaurant leadership stress

by S.A. Whitehead — Food Editor, Net World Media Group

Wellness Expert Heidi Smith drew big crowds at the NRA show in Chicago, seeking her lessons on stress reduction for restaurant leaders.

read now
Helping couch surfers find your drinks, other add-ons: Delivering on delivery

by Matt MacInnis — Founder & CEO, Inkling

More than one in three consumers simply don't want to leave the house but still want restaurant food, while 30 percent believe the convenience is worth the cost

read now
Thinking Beyond Cable To Create Value with Your Dining Room TV

Introducing a platform that can lead to increased engagement, entertainment, and revenue opportunities.

download now
The man that made Starbucks an industry superpower steps down

Starbucks Corporation Executive Chairman and — until last year, CEO — of four decades, Howard Schultz, is stepping down, but leaving a huge trail of successes…

read now
Survey: Consumers spending less at restaurants

May 25, 2018

Americans are looking to not only spend less during restaurant visits, but also hope to dine out less frequently this year, according to a survey by…

read now
How self-pour beer technology is helping casual dining brands keep up with fast casuals

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-pour technology enables restaurants to maximize revenue by offering more variety, including more premium-priced offerings, and it significantly reduces…

read now
Tech innovations leaving restaurateurs wondering how to upgrade without starting over

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology innovations dominated much of the show floor this week at the National Restaurant Association Show in Chicago, and while interesting, they also…

read now
How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

read now
Chipotle rolls out delivery via DoorDash

April 30, 2018

Chipotle Mexican Grill has tapped DoorDash to provide delivery from more than 1,500 restaurants across the country, the company's largest delivery footprint to…

read now
Blaze, Taco Bell, Chick-fil-A, Krispy Kreme win big in Harris Poll

April 27, 2018

Blaze Pizza, Taco Bell, Chick-fil-A and Krispy Kreme took home top honors this year in the 30th annual Harris Poll EquiTrend study of favorite brands.  Here's…

read now
Compatibility Matters: Meeting Your POS Match

Knowing your must-haves and deal breakers is key to finding the right point-of-sale system for your pizza or delivery restaurant concept.

Presented by SpeedLine Solutions

download now
Paytronix app gives brands more control over mobile experience

April 9, 2018

Paytronix Systems Inc., a provider of mobile loyalty and online ordering applications, as well as mobile payment and digital communications tools, has…

read now
NPD reports 20 percent boost in restaurant delivery sales

April 3, 2018

Despite the overall weakness in the U.S. restaurant industry, foodservice delivery posted sizable gains in both visits and sales over the last five years…

read now

Showing 561 - 580 of 2002



©2025 Networld Media Group, LLC. All rights reserved.
b'S2-NEW'