Oracle tech aims to help restaurants, food trucks boost agility, reliability

March 3, 2020

Oracle's new Micros Workstation 625 and 655 POS systems aim to help eateries and food trucks speed up the ordering process and reduce customer wait times.

Par adds mobile dine-in ordering app to Brink integration

February 11, 2020

ParTech Inc, a global provider of POS software and integrated technical solutions to the restaurant and retail industries, has added Ready to its Brink…

DeliverThat drives into Boston

February 6, 2020

DeliverThat has launched its restaurant catering delivery service in the Boston area, marking the company’s 42nd location in the United States and…

How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

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Starbucks adds 33 markets to delivery route

January 31, 2020

Starbucks and Uber Eats have added 33 markets to its delivery program, making the service available in 49 markets across 29 U.S. states. New cities…

Dillas Quesadillas founder on the value of following 'Jennifer' while feeding the 'Gator'

by S.A. Whitehead — Food Editor, Net World Media Group

Dillas Quesadillas founder, Kyle Gordon, comes off as the kind of laid-back guy you'd have a beer with. But don't let looks deceive:This one-time college kid…

Blendid installs its second robotic smoothie kiosk

December 31, 2019

Robotic self-serve smoothie kiosk-maker, Blendid, has  installed its second location, this one at Sonoma State University's Charlie Brown Café earlier this…

NYC deli teams up with Vita Coco to deliver hangover kits

December 30, 2019

New York City-based Lenwich is teaming up with Postmates and Vita Coco, a coconut water beverage brand to not only celebrate National Hangover Day Wednesday…

Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

Coolgreens prepping smart fridges for Dallas market

December 10, 2019

Healthy lifestyle eatery Coolgreens plans to install smart fridges in its Dallas market for the sale of salads, wraps and snacks.

Moe’s Southwest Grill 'all-digital/kiosk-only' restaurants coming to Pittsburgh, Charlottesville

November 20, 2019

Moe's Southwest Grill will introduce its first two "All-Digital/Kiosk-Only" locations in the first quarter in Pittsburgh, Pennsylvania and Charlottesville…

A bitter pill: Jack in the Box, Chicken Salad Chick's, Mutt's Canine Cantina leaders discuss responding to reviews

by S.A. Whitehead — Food Editor, Net World Media Group

You might well say that restaurant success today is actually "written in the stars," since those stars are the measurement of the positive and negative reviews…

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

2ndKitchen seed funding hits $4.35M

November 14, 2019

2ndKitchen, which provides a kitchenless custom dining experience, has raised $4.35 million in its seed funding round, according to a press release.

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Four ways outdoor kiosks improve drive-thru sales

As fast food restaurants consider adding units, here are four ways outdoor kiosks can impact drive-thrus.

Webinar to examine why LTE and 5G are on the menu for foodservice

On Nov. 21 at 2 p.m. EST, Fast Casual will present a webinar, "Why LTE and 5G are on the menu for restaurants," featuring Anthony Lawson — manager of technical…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Paytronix launches feedback tool for online orders

November 5, 2019

Keeping delivery customers happy is quite a challenge, which is why Paytronix Systems Inc. has launched FEEDback, a module to help restaurant managers measure…

Study finds QSRs struggling to serve growing order-for-pickup audience

November 5, 2019

As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently…