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Customer Service / Experience News & Media

Webinar: How operators can embrace post-COVID opportunities

November 3, 2022

Customers are still dining off-premise, and that means some are calling to place orders. Hazlnut has found that 18% of all calls are missed and three out of…

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20 Fast Casual Brands to Watch in 2023

After reviewing the nominees, a panel of judges narrowed down the applicants by looking at their use of technology, menu innovation and future growth plans. We…

Presented by FastCasual.com

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Conquer Your Omnichannel Strategy With Cloud-Based Solutions

Omnichannel ordering options are an expectation, not an exception. Consumers have become accustomed to patronizing their favorite brands from multiple…

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Star Micronics Extends Its Line Of Acclaimed POS Tablet Display Stands

Star Micronics launches new versatile tablet display solutions for retail, hospitality, cannabis, and self-service industries.

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Vitamix and Smoothie King – The Perfect Blend

A long-standing partnership between a smoothie franchise and a provider of commercial blenders has proven to be a driver of growth for both companies.

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SaaS & More: Different Business Models For Software Developers

SaaS, HaaS, and On-Premises: Different Go-to-Market Models for Software Developers and ISVs

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Leveraging Reviews and Sentiment Data to Build a Better Customer Experience

Your customers’ reviews are telling you exactly what they want. They’re your go-to source of information on how your customer experience (CX) stacks up. Review…

Presented by FastCasual.com

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Free webinar to teach viewers how to recession-proof restaurants

September 8, 2022

It's been a rough couple of years for many restaurants. Between supply and labor shortages, the pandemic and a likely recession, restaurants are feeling the…

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Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Networld Media Group

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

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How to Create a Food-Safety-First Culture and Always be Audit Ready

Did you know September is national food safety education month? Here are some tips to help you create an operational culture focused on food safety in your…

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The Future Of The Hospitality Industry Is Connected

Make sure your business has all it needs to compete because the future of the hospitality industry is cloud-based and connected.

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The Acclaimed MPOP® Now Comes With Direct IOS USB-C Connectivity

Connect and charge your iOS device with the latest mPOP® model, the POP10Ci, for convenient all-day use. The mPOP® is the industry's first hybrid receipt…

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5 ways engaging restaurant entertainment can save money, strengthen the bottom line

Digital signage has emerged as an important technological tool in a restaurant’s ability to engage customers. As the solutions continue to evolve, the screens…

Presented by FastCasual.com

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Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

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Atmosphere Launches New Entertainment News Channel

Stay in-the-know about your favorite celebs, movies, fashion, gaming and more with Atmosphere Entertainment. Only on Atmosphere.

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What Is Barcode Technology, And How Does It Impact Retailers In 2022?

Barcode scanners have progressed beyond POS checkouts. Learn how they can help your business succeed!

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AI Decision-Making: Data Collection, Processing, and Analysis at the Edge

Adding AI-driven personalization to digital signage networks can dramatically increase their effectiveness.

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How Edge Computing is Revolutionizing Restaurant tech

When it comes to your restaurant tech stack, Edge Computing may not be your first concern. But understanding the power this new computing model can have on…

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White Castle among businesses utilizing AI

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. A…

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Panera launches 1st ‘Panera To Go’ digital-only café

June 10, 2022

Panera Bread's first Panera To Go, a digital-only café focused on off premise dining, is up and running in Chicago.

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