Online Ordering: Seven Tips for a Successful Implementation

If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these…

OrderCatcher unveils voice-recognition solution

June 15, 2009

CORAL GABLES, Fla. — OrderCatcher, a provider of voice recognition software, has unveiled a voice recognition application for the automation of order-taking…

Schlotzsky's changes service model

by Valerie Killifer — senior editor, NetWorld Alliance

In an effort to enhance the brand experience, the sandwich chain is beefing up service and operational procedures.

New payment options increase efficiency

How pay-at-the table, mobile tablet solutions are changing the check-out line.

Froots deploys DineBlast Mobile technology solution

December 15, 2008

MARGATE, Fla. — SoftTouch LLC has announced that it has incorporated significant enhancements to its DineBlast Mobile solution, which allows take-out…

Boudin SF launches curbside delivery

September 7, 2008

SAN FRANCISCO — Boudin SF has launched curbside delivery for guests at all of its California and Illinois locations.   Guests call in advance and listen to the…

Town looks to restrict Starbucks drive-thru

June 25, 2008

The Capital Times (Madison, Wis.): A member of the Madison Plan Commission wants to ban the restaurant drive-thru — or at least restrict it in the town. The…

Pollo Campero receives Zagat rating

November 4, 2007

DALLAS — Pollo Campero in Hyattsville, Md., was voted the Best Drive-Thru in the business in the 2008 Zagat Survey.   The Zagat Survey is a source of consumer…

Quiznos leads in wait time performance

October 30, 2007

DENVER — Quiznos has earned the No. 1 position in the quick-service restaurant industry for wait time performance, according to the Mystery Shopping Providers…

New report highlights worldwide QSRs

September 3, 2007

DUBLIN, Ireland — Research and Markets has announced the addition of the 2007 Worldwide Fast Food Restaurants Industry Report to its offering.   The Fast…

Meals by mobile

August 26, 2007

The growing popularity of text messaging.

Baja Fresh, Service Intelligence partner for service review

August 5, 2007

THOUSAND OAKS, Calif. — Baja Fresh Mexican Grill has partnered with Service Intelligence, a North American provider of mystery shopping, customer survey and…

Spicy Pickle launches catering program

July 23, 2007

DENVER — Spicy Pickle has debuted its new catering program, featuring the chain's culinary-inspired subs and panini sandwiches. The program supplies individual…

The NRA show Top 10

May 17, 2007

United States Sen. Fred Thompson is set to Keynote the 2007 National Restaurant Association Restaurant, Hotel-Motel Show, May 19-22, at McCormick Place in…

Tech Solutions for Busy Restaurants: Choosing a POS System

The POS isn't just for ringing up sales any longer. More and more, restaurants use POS systems to control everything from inventory to scheduling.

Hamburgers: Not just for drive-thrus anymore

The fast-casual burger concept hasn't exactly taken off like the bakery café segment, but the American tradition may be set to grow.

Fast casuals draw customers with sidewalks and picnic tables

July 23, 2006

Battle Creek Enquirer: Restaurants such as the Midtown Grille, Schlotzsky's Deli, Pastrami Joe's and Schuler's Restaurant on Eagle Street are taking advantage…

2006 restaurant show wraps up

The 2006 National Restaurant Hotel & Motel Show offered big-time speakers and trendsetting technologies. Even if you attended, you probably didn't see…

Selecting a restaurant consultant

The right consultant can improve your restaurant, but the wrong one can cost you money.   

Restaurant industry continues growth

March 30, 2006

WASHINGTON D.C. — The outlook for the restaurant industry remained solid in February, as the National Restaurant Association's comprehensive index of…