Street food: Urban foraging

by Suzy Badaracco — President, Culinary Tides Inc

“Lilly, get over here – she just got that blue box from the garage, where are you?” Teddy yelled – she was always a bit bossy toward Lilly. And it wasn’t as if…

MobileBytes launches White Label program for restaurants

April 21, 2011

Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…

Eat24Hours.com launches mobile platform

March 29, 2011

Eat24Hours.com, a website that features food delivery options in more than 400 cities, has launched a mobile platform that makes it easier for customers to…

What’s the Five Guys mystique?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

A year ago, Market Force conducted a survey and asked consumers to tell us their favorite fast casual restaurant, and why they nominated them. And we did it…

Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

2010 Fast Casual Summit Presentation: The World Is Not Enough

The World is Not Enough, as presented at the 2010 Fast Casual Executive Summit, takes a look at how restaurant operators can look beyond the obvious to grow…

Big-name food trucks hitting the road

September 8, 2010

What began as a modest neighborhood hot dog slinger has snowballed into a full-fledged craze glorified on The Food Network and emulated by big-name chains…

Curbside: The New Trend in Fast Casual Restaurants

According to the National Restaurant Association, more than 20 percent of adults indicated they order more takeout from table-service restaurants than they did…

Online Ordering: Seven Tips for a Successful Implementation

If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these…

OrderCatcher unveils voice-recognition solution

June 15, 2009

CORAL GABLES, Fla. — OrderCatcher, a provider of voice recognition software, has unveiled a voice recognition application for the automation of order-taking…

Schlotzsky's changes service model

by Valerie Killifer — senior editor, NetWorld Alliance

In an effort to enhance the brand experience, the sandwich chain is beefing up service and operational procedures.

New payment options increase efficiency

How pay-at-the table, mobile tablet solutions are changing the check-out line.

Froots deploys DineBlast Mobile technology solution

December 15, 2008

MARGATE, Fla. — SoftTouch LLC has announced that it has incorporated significant enhancements to its DineBlast Mobile solution, which allows take-out…

Boudin SF launches curbside delivery

September 7, 2008

SAN FRANCISCO — Boudin SF has launched curbside delivery for guests at all of its California and Illinois locations.   Guests call in advance and listen to the…

Town looks to restrict Starbucks drive-thru

June 25, 2008

The Capital Times (Madison, Wis.): A member of the Madison Plan Commission wants to ban the restaurant drive-thru — or at least restrict it in the town. The…

Pollo Campero receives Zagat rating

November 4, 2007

DALLAS — Pollo Campero in Hyattsville, Md., was voted the Best Drive-Thru in the business in the 2008 Zagat Survey.   The Zagat Survey is a source of consumer…

Quiznos leads in wait time performance

October 30, 2007

DENVER — Quiznos has earned the No. 1 position in the quick-service restaurant industry for wait time performance, according to the Mystery Shopping Providers…

New report highlights worldwide QSRs

September 3, 2007

DUBLIN, Ireland — Research and Markets has announced the addition of the 2007 Worldwide Fast Food Restaurants Industry Report to its offering.   The Fast…

Meals by mobile

August 26, 2007

The growing popularity of text messaging.

Baja Fresh, Service Intelligence partner for service review

August 5, 2007

THOUSAND OAKS, Calif. — Baja Fresh Mexican Grill has partnered with Service Intelligence, a North American provider of mystery shopping, customer survey and…