The leadership of Ray Kroc to drive catering sales

by Erle Dardick — CEO, Monkeymedia

I have been reading a lot about Ray Kroc these days. As I dig deeper into his story, I become more fascinated with his meticulous attention to detail. Like all…

NRA predicts 100 million diners for New Year's weekend

December 14, 2011

The National Restaurant Association estimates that 100 million Americans will celebrate the New Year by going out to a restaurant or bar, or by ordering…

Technomic: Takeout adds revenue without compromising dine-in traffic

December 5, 2011

Nearly 60 percent of consumers recently surveyed by Technomic said they purchase takeout once a week or more. These takeout sales don't seem to be…

LivingSocial tests instant ordering and delivery features for restaurants

November 14, 2011

LivingSocial has launched a test of new food ordering and delivery features as part of its LivingSocial Instant service. Starting today, LivingSocial members…

Snapfinger develops mobile app for virtual drive-thru experience

October 11, 2011

Snapfinger, a remote web and mobile ordering and pre-payment services company, announced the creation of the Extended Drive-Thru (EDT) remote ordering…

Street food: Urban foraging

by Suzy Badaracco — President, Culinary Tides Inc

“Lilly, get over here – she just got that blue box from the garage, where are you?” Teddy yelled – she was always a bit bossy toward Lilly. And it wasn’t as if…

MobileBytes launches White Label program for restaurants

April 21, 2011

Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…

Eat24Hours.com launches mobile platform

March 29, 2011

Eat24Hours.com, a website that features food delivery options in more than 400 cities, has launched a mobile platform that makes it easier for customers to…

What’s the Five Guys mystique?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

A year ago, Market Force conducted a survey and asked consumers to tell us their favorite fast casual restaurant, and why they nominated them. And we did it…

Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

2010 Fast Casual Summit Presentation: The World Is Not Enough

The World is Not Enough, as presented at the 2010 Fast Casual Executive Summit, takes a look at how restaurant operators can look beyond the obvious to grow…

Big-name food trucks hitting the road

September 8, 2010

What began as a modest neighborhood hot dog slinger has snowballed into a full-fledged craze glorified on The Food Network and emulated by big-name chains…

Curbside: The New Trend in Fast Casual Restaurants

According to the National Restaurant Association, more than 20 percent of adults indicated they order more takeout from table-service restaurants than they did…

Online Ordering: Seven Tips for a Successful Implementation

If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these…

OrderCatcher unveils voice-recognition solution

June 15, 2009

CORAL GABLES, Fla. — OrderCatcher, a provider of voice recognition software, has unveiled a voice recognition application for the automation of order-taking…

Schlotzsky's changes service model

by Valerie Killifer — senior editor, NetWorld Alliance

In an effort to enhance the brand experience, the sandwich chain is beefing up service and operational procedures.

New payment options increase efficiency

How pay-at-the table, mobile tablet solutions are changing the check-out line.

Froots deploys DineBlast Mobile technology solution

December 15, 2008

MARGATE, Fla. — SoftTouch LLC has announced that it has incorporated significant enhancements to its DineBlast Mobile solution, which allows take-out…

Boudin SF launches curbside delivery

September 7, 2008

SAN FRANCISCO — Boudin SF has launched curbside delivery for guests at all of its California and Illinois locations.   Guests call in advance and listen to the…

Town looks to restrict Starbucks drive-thru

June 25, 2008

The Capital Times (Madison, Wis.): A member of the Madison Plan Commission wants to ban the restaurant drive-thru — or at least restrict it in the town. The…