2 techs combine forces to reduce labor costs

April 11, 2017

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule…

Firenza snatches up Persona Wood Fired Pizzeria

April 11, 2017

Virginia-based Firenza has acquired Persona Wood Fired Pizzeria, a seven-unit fast casual pizza chain based in California that will assume Firenza branding by…

Chipotle launches new campaign focused on ingredients

April 10, 2017

Chipotle is aiming to get more "real" with the launch of a new marketing campaign about the ingredients in its menu items.

Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…

Gluten-free market slows

April 10, 2017

The glow is fading from the gluten-free foods market, where growth is expected to slow significantly from the high double-digit levels of 10 years ago to…

Lemonade Restaurant Group taps Mediterranean Cuisine Operating Co.’s Kelly Hansen

April 10, 2017

Lemonade Restaurant Group, a Los Angeles-based fast casual restaurant company that serves seasonal California cuisine, has named Kelly Hansen as senior…

How fast food can be good food: London's LEON co-founder shares strategy for success

by Cherryh Cansler — Editor, FastCasual.com

LEON CEO John Vincent, who will keynote the Restaurant Franchising and Innovation Summit being held July 18-20 in London, talks with FastCasual about how he…

2 pizza brands 'lightening up' spring menus

April 10, 2017

Both Mod Pizza and Blaze are taking decidedly "lighter touches" with their spring offerings, adding a few veggies to star on their menus. 

ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

2 national chains show how to do good by just doing business

April 7, 2017

Uncle Maddio's and Jersey Mike's are sharing their success with organizations committed to helping people in their communities. Autism, for example, is at the…

Where's Chloe?

April 7, 2017

The Chloe of By Chloe, a fast casual vegan concept, no longer has ties to the restaurant and wants her name off the brand.

BONMi opens second NYC location

April 6, 2017

BONMi has opened its second location in New York City, this time on 23rd Street, according to a press release. The concept, which draws inspiration from…

Salata to open 2 hometown restaurants

April 5, 2017

Salata is adding two units in its hometown of Houston this week.

Which Wich making London debut

April 5, 2017

Which Wich Superior Sandwiches is making its United Kingdom debut this year as part its focus on expanding its global presence. While Europe has been uncharted…

Pei Wei adds poke — rhymes with OK — to the menu

April 5, 2017

Pei Wei is diving into the poke trend by adding a Spicy Polynesian Poke Bowl to the menu. Available now through July, the poke (rhymes with OK)  bowl combines…

Panel puts franchise marketing under the microscope

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…

Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

by S.A. Whitehead — Food Editor, Net World Media Group

In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…

Fast insights on crisis management, leadership development and restaurant/retail partnerships

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.

Making mobile ordering your friend

by Nic Gray — CEO, Hyprloco

Mobile ordering is becoming a more prevalent channel that guests choose to interact with your restaurant for off-premise orders. Mobile promises to increase…