3 ways to improve your customer experience

The human connection between staff and customers will set your restaurant apart. Build relationships and you'll build businesses.

Manitowoc rebrands to Welbilt

February 6, 2017

Foodservice equipment provider Manitowoc Foodservice is rebranding to Welbilt in order to convey its commitment to put customers' needs first, according to a…

Moe's commemorates the 27 Club

February 3, 2017

To celebrate the 27 Club, which honors popular musicians who passed away at the age of 27, Moe's Southwest Grill is hosting an event on Feb. 7 with freebies…

Burger 21 gets a makeover

February 3, 2017

New year, new look is Burger 21's focus until the end of March.

2 events to help you succeed in franchising

To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two…

How 1 restaurant exec needs your help to beat cancer

Nick Vojnovic shares his battle with cancer and urges people to become bone marrow donors.

Chipotle reports Q4 revenue increase, decrease in sales

February 2, 2017

Although Chipotle reported today that its revenue increased by 3.7 percent to $1 billion for the fourth quarter and year ending Dec. 31, 2016, the rest of its…

Modern Market expands presence in nation's capital

February 2, 2017

Modern Market is opening its third location in the nation's capital, bringing the concept's total units to 23, according to a press release.

Spoleto expands beyond Florida footprint

February 2, 2017

Irvine, California is the home of Spoleto's first U.S. location outside of Florida, according to a press release.

Billy Sims BBQ launches new Kansas location

February 2, 2017

Billy Sims BBQ has opened a location in Emporia, Kansas, under the leadership of veteran franchisees Dave Dunn and Sean O'Brien, according to a press release.

Hooters entering fast casual market

February 2, 2017

Hoping to grab a piece of the thriving fast casual industry, Hooters is opening a sister brand — hoots Ahooters Joint.

Why your digital ordering platform is failing

Launching digital ordering can seem like an overwhelming project, considering it involves marketing, operations and IT. Poorly executed, it can be devastating…

3 pizza brands expand

February 2, 2017

Two pizza brands are putting down roots in new territory this month, while a third brand signed a new franchisee in the Deep South, according to separate news…

PizzaRev LTO plants garden goodies atop pies

February 2, 2017

PizzaRev is flirting with vegetable lovers this month with its LTO that packs cauliflower and kale pesto into a plant-based pie that veggie lovers can gladly…

Tijuana Flats fills new exec position

February 1, 2017

Perry Jones is now Tijuana Flats' VP of real estate, a new position within the concept.

Gloria Jean's Coffees opens up franchising

February 1, 2017

Gloria Jean's Coffees wants to be the go-to spot for busy morning commuters and entrepreneurs wanting to own their own coffee shop.

Cousins Subs go green in dead o' winter

February 1, 2017

Cousins Subs is already prepping for the "wearin' o' the green,' both by launching its St. Patrick’s Day-inspired LTOs and offering lots o' greenbacks to…

Captain D's begins 'aggressive' growth in Florida

February 1, 2017

Captain D's said it is continuing development in the Sunshine State, targeting Tampa, St. Petersburg, Sarasota and Bradenton, Florida, according to a news…

3 brands discuss sweating out Super Bowl's 'super Busy-ness'

by S.A. Whitehead — Food Editor, Net World Media Group

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…

Why the restaurant industry's relationship with US government is still #Complicated

by Cherryh Cansler — Editor, FastCasual.com

Considering President Donald Trump's passion for business, many were hoping the relationship between the restaurant industry and the government would be less…