Starbucks seeking global chief brand officer

September 18, 2024

Starbucks is searching for a global chief brand officer to oversee product, marketing, digital, customer insights, creative and store concepts, according to an…

Tim Hortons US president, Church's Chicken COO headlining #QSRNEXT

September 18, 2024

The virtual talk show airs Nov. 13 and features c-level leaders from White Castle, A&W, Taco John's, FAT Brands, Haven Hot Chicken, The Halal Guys and Smalls…

Soup's on at Panera Bread

September 18, 2024

Fall is here, which means it's soup season at Panera Bread. The brand added three soups this week to its menu. They include:

Toastique debuting in NYC

September 18, 2024

Toastique, serving toast, smoothie bowls, nutrient-rich cold-pressed juices, espresso and coffee, is making its New York debut and adding a fourth New Jersey…

Starbucks North America CEO retiring after 8 months

September 18, 2024

Starbucks North America CEO Michael Conway is retiring Nov. 30, a role he took over earlier this year, according to the company. Before the promotion, Conway…

How to Reduce Employee Turnover in Your Restaurant

Employee retention is critical for running a successful pizza restaurant. With average turnover rates of 75%, there are countless opportunities to improve…

MOD Pizza rolls out menu refresh

September 17, 2024

MOD Pizza has refreshed its menu to streamline the ordering process and give guests options, according to a press release.

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Konala launches franchising opportunities

September 17, 2024

Konala, a healthy fast-food concept serving bowls and salads, plans to expand to 1,000 locations over the next 10 years through a franchise offering with the…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

Delivering a Consistent Customer Experience in Multi-Unit Restaurants

In the highly competitive restaurant industry, providing an exceptional customer experience is crucial for success. For multi-unit restaurant owners…

Fast Casual, Lunchbox reveal Top 30 Movers & Shakers: Catering

September 16, 2024

The list recognizes top catering leaders from 30 brands, including Cava, Subway and Five Guys, who are drivers in one of 2024’s fastest-growing restaurant…

Fast Casual Executive Summit session to delve into third-party delivery

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel of speakers will discuss third-party delivery at the Fast Casual Executive Summit next month in Denver, Colorado.

Chipotle debuts avocado-slicing cobot, augmented makeline

September 16, 2024

After spending over a year testing Autocado, an avocado-processing cobot, Chipotle Mexican Grill employees are using it at a restaurant in Huntington Beach…

Big Chicken launches Frosted Flakes shake

September 16, 2024

Shaquille O'Neal-owned Big Chicken has partnered with Kellogg's to create the Frosted Flakes Shake made with Big Chicken's vanilla ice cream topped with a…

Adapting Your Pizza Restaurant for Online Success

In today's rapidly evolving restaurant landscape, adapting to the digital realm isn't just an option—it's a necessity for success. For pizza restaurant owners…

Checkmate unveils loyalty, marketing solution

September 13, 2024

Checkmate, a restaurant-ordering solutions provider, has added a loyalty and marketing platform to its direct-ordering platform.

Noodles & Co rolls out 'kids-eat-free' LTO

September 13, 2024

Noodles & Co. guests will receive a free kids' meal by purchasing any regular entree for a limited time. They may redeem the free kids' meal offer in…

Smashburger hires former Qdoba exec as CDO

September 13, 2024

Denver-based Smashburger has hired Jim Sullivan as chief development officer to oversee market planning, site selection and franchise sales with a focus on…

5 Rules for Creating an Impactful Omnichannel Customer Experience

In the digital era, your customers are constantly engaged through online platforms. Businesses (including restaurants) must offer a seamless omnichannel…