Fast casuals hanging on as consumers prioritize groceries amid cuts

July 1, 2025

While U.S. consumers are spending more than twice as much on groceries as on food at restaurants, fast casual brands remain a significant portion of their…

Using customer data to boost loyalty

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…

Top 5 reasons to attend RFIS in Myrtle Beach

by Cherryh Cansler — Editor, FastCasual.com

The early bird deadline ends Friday, Dec. 20.

Georgia-based Knuckies opening in Walmart

August 12, 2024

Founded in 2019, Georgia-based Knuckies Franchise Company LLC is opening inside 14 Walmart stores in Georgia, South Carolina, North Carolina, Tennessee…

Restaurant marketing: 6 ways to win media attention

by Kate Finley — Founder, President, Belle Communication

Earnings reports will always stand out, but even grand openings are no longer a coverage guarantee. When announcements are few and far between or stories fall…

Why restaurants don't really need fully automated kitchens

by Kathleen Siddell — Content Specialist, alwaysAI

Transitioning to a fully automated kitchen can be unnecessarily costly and time-consuming, according to alwaysAI's Kathleen Siddell, who recommends testing…

Restaurant chains raise over $12M for minimum wage battle

October 3, 2022

Big food chains, including Chipotle Mexican Grill, Starbucks and McDonald's, have raised over $12 million dollars in efforts to reverse a California law that…

Starbucks pulling out of Russia after 15 years

May 23, 2022

Starbucks is ending its relationship with Russia after 15 years, according to a CNBC.com report.

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

McDonald's exec to talk about diversity, inclusion at 1-day QSR event

Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity…

Digital marketing plays big role as QSRs 're-get' customers

Creative brand marketing, especially digital advertisements, will be among the most important promotional tools QSRs can leverage as consumers return to their…

Restaurants hungry for digital signage

by Kevin Damask — Editor, Digital Signage Today

Prior to the COVID-19 pandemic, digital signage technology upgrades at drive-thrus were a mixed bag across the fast casual and quick-service restaurant…

Chicken shortage sends prices upward

May 6, 2021

Chicken prices have more than doubled year to date, and wing prices have set new records on account of a shortage, according to Urner Barry, a market research…

Walmart embracing fast casuals, local services as store-based tenants

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…

McDonald's, Sift partner on international mobile ordering

February 24, 2021

McDonald's has partnered with digital trust and safety provider, Sift, to safeguard and streamline the customer experience on the QSR's mobile app in select…

2020's most-downloaded foodservice apps revealed

January 11, 2021

UberEats, McDonald's and DoorDash were the the top 3 most-downloaded apps in the food and beverage category in 2020, according to Apptopia, a firm that tracks…

How fried chicken is laying 'golden eggs' across US

Wanna know what fried chicken brand got the most store visits in 2020? Read on.

Contactless ordering forcing restaurants to adopt 9 tech strategies in 2021

by Cherryh Cansler — Editor, FastCasual.com

Contactless ordering is not only here to stay but is forcing restaurants to embrace nine specific technologies and strategies.

Has US demonized restaurant industry as spreader of pandemic?

by S.A. Whitehead — Food Editor, Net World Media Group

As a surge in COVID-19 grips the nation, restaurateurs are growing weary of the finger-pointing at their businesses as a major factor of rising cases. Instead…

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…