Chicken Salad Chick CFO Drew Travis on AI site selection and the road to 500 units

Hosts Cherryh Cansler and Paul Barron also break down why the rumored Starbucks and Chipotle deal was a false start, discuss how top brands are navigating…

The Big Dilla: How Maggie Gordon, co-founder of Dilla’s Quesadillas, built a new brand category

by Kathleen Wood — Founder, K. Wood Partners

On this episode of “Built to Breakthrough,” I talk with Maggie Gordon, co-Founder of Dillas Quesadillas. Since opening in Plano, Texas, in 2013, Maggie and her…

Closing the gap between order ready and order in hand

Why the last mile costs operators more than they think. The gap between order ready and order in hand is part of the operation that affects labor efficiency…

Presented by Apex Order Pickup Solutions

What is driving Kona Ice’s success?

by Kathleen Wood — Founder, K. Wood Partners

Tony Lamb is the Founder and visionary behind Kona Ice, the tropical shaved-ice brand that turned an ice cream truck nightmare into experiences that customers…

Accuracy is the New Loyalty

Order accuracy directly impacts restaurant profitability, customer trust and repeat business. In this webinar, Star Micronics explored where costly errors…

Presented by Star Micronics America

Top 30 Movers & Shakers in Catering 2026

This annual initiative shines a spotlight on the visionary leaders, innovators, and brands redefining off-premises dining. From pioneering game-changing…

Presented by MONKEY Catering Platform

Dave's Hot Chicken CMO reveals when and when NOT to use AI

Dave's Hot Chicken CMO Brandon Rhoten joins Fast Casual Nation to break down how the fast-growing chicken chain uses AI on the back end for customer data and…

Presented by Mountaire Farms

From the boardroom to the prep line: How Stonefire Grill's CEO is fueling legacy growth

by Mandy Wolf Detwiler — Editor, Connect Media

Stonefire Grill CEO David Youngberg joins the Restaurant Operator Podcast to share how his hands-on leadership, people-first culture and strategic use of guest…

AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

Real talk, damn good biscuits and growing a national chain

by Kathleen Wood — Founder, K. Wood Partners

Lauren Coulter is co-Founder and chief biscuit eater of Biscuit Belly, the Louisville, Kentucky, brunch brand she built with her husband and co-Founder, Chad…

How Urban Bird Hot Chicken turned a bad lease into a fast-growing brand

Brandon and Chantel Gawthorp built 32 Wingstop franchises across three states over 20 years, then let it all go to bet on themselves. They opened the first…

How FiiZ Drinks is turning a viral beverage trend into a scalable brand

Plus, Instant CEO Tal Clark reveals new data on restaurant worker financial stress and why faster access to earned wages could be the next retention advantage

Presented by Instant Financial

Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

Toastique Founder Brianna Keefe details growth from single toast bar to national franchise

Toastique founder Brianna Keefe opened her first location at 24 with no investors, a personal guarantee, and a vision for a concept that didn't yet exist. In…

The 'Slutty' Empire: How Pinky Cole turned vegan burgers into a national brand

Slutty Vegan founder and CEO Pinky Cole Hayes joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to share her journey from television producer to…

How Mendocino Farms is winning the 'Sandwich Wars'

Mendocino Farms CMO Alicia Mowder joins Fast Casual Nation to break down how the fast-casual chain hit its 100th location while staying true to chef-driven…

Presented by LoopAI

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

Dodo Pizza’s playbook for international success

by Mandy Wolf Detwiler — Editor, Connect Media

In this Pizza Marketplace podcast, executives from Dodo Brands discuss how the company uses its proprietary technology platform and a balance of global…

Moe's Southwest Grill, Schlotzsky's execs discuss AI usage, new prototypes, growth plans

GoTo Foods CBOs Mike Smith (Moe's Southwest Grill) and Donna Varner (Schlotzsky's) join Fast Casual Nation host Cherryh Cansler to discuss how a shared brand…

Chipotle COO Jason Kidd reveals strategy behind tech-driven back-of-house overhaul

Chipotle COO Jason Kidd joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to break down how the 4,100-unit brand is winning and retaining the…

Presented by Star Micronics America