Fast casual concepts among fastest growing U.S. companies

by Alicia Kelso — Editor, QSRWeb.com

Smashburger's growth is down from last year but is still the fastest-growing concept in the segment.

How to fight for more social media resources in your company

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Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

Fast casual's growth inspiring QSRs to upgrade

by Alicia Kelso — Editor, QSRWeb.com

Segment lines are blurring as QSRs remodel and fast casuals add drive-thrus.

Turning customer intelligence into competitive intelligence

Best-in-Class organizations that engage in social media monitoring and analysis activities are three times more likely than the industry average companies…

Social media success is about the wizard, not the wand

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Why aren't businesses doing more with location-based services like Foursquare? The problem lies with the wizard, not the wand.

The social technology behind empowering your fans

Loyalty and reward software platforms offer varying functionality.

Wayne Gretzky and the digital consumer

Restaurant operators must skate in the direction of digital technology.

Sneak peek at Klout shows transparency

Klout is about to become less of a mystery to everyone. Or at least, how the service determines your influence will. A new release of the influence measurement…

11 shocking new social media statistics in America

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Recent findings from social media behavioral researchers show some shocking changes in how Americans use and consume social media.

Soda: The incredible shrinking portion

Will NYC Mayor Bloomberg's proposal to restrict the sale of extra large sodas turn into a trend?

Brazilian chain Giraffas eyes U.S. growth

by Valerie Killifer — Editor, FastCasual.com

How a leading Brazilian quick-service chain plans to expand with a fast casual model for U.S. consumers.

The changing role of corporate consciousness

by Valerie Killifer — Editor, FastCasual.com

How fast casual CEOs are turning an enlightened approach to sales success.

Qdoba franchisee same-store sales lagging

by Alicia Kelso — Editor, QSRWeb.com

Promotional and product activity expected to pick up in Q4.

Square and Starbucks to form mobile payment partnership

by James Wester

Coffee giant to invest $25 million in payment company and accept Pay with Square.

The new direction of digital technology

by Valerie Killifer — Editor, FastCasual.com

With smartphone adoption outpacing the PC revolution and Internet boom, restaurant operators have increased opportunity to reach every guest.

Higher menu prices boost earnings, but can it last?

by Valerie Killifer — Editor, FastCasual.com

Operators prepare for higher food costs as droughts continue in the Midwest and overseas competition threatens the U.S. food supply. 

Restaurant chains get into the Olympic spirit

by Alicia Kelso — Editor, QSRWeb.com

Brands using Facebook to offer promotions, engage fans.

Panera Bread sales success boosted by investment initiatives

by Valerie Killifer — Editor, FastCasual.com

The company sees gains at it continues to improve marketing, catering, operational and food quality.

The next fast casual cuisine: Are we ready?

Consumers are poised and ready for the next fast casual cuisine. But, what is it and how will it affect menu development?

Chipotle shifts marketing approach, reports 8% comps increase

by Valerie Killifer — Editor, FastCasual.com

While revenue and same-store sales rise, the company shifts focus to local marketing initiatives.