Features
3 brands discuss sweating out Super Bowl's 'super Busy-ness'
by S.A. Whitehead — Food Editor, Net World Media Group
Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…
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Why the restaurant industry's relationship with US government is still #Complicated
by Cherryh Cansler — Editor, FastCasual.com
Considering President Donald Trump's passion for business, many were hoping the relationship between the restaurant industry and the government would be less…
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What restaurateurs can learn from Starbucks' mobile ordering challenges
by Will Hernandez — Editor, NetWorld Media Group
Starbucks said it faced operational challenges at some of its stores where mobile ordering is popular. How Starbucks responds to this challenge is something…
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New year, new menu: Winter's trends include bowls, healthful options, variety of proteins
While many people are thinking about improving themselves in the new year, restaurants are tempting them with new menu options or LTOs.
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Food truck growth goes full throttle: Part 4 -- entrepreneurs ready their battle plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Entrepreneurs from all walks of life have launched successful food trucks. Interviews with those who have traveled the rough waters in this emerging industry…
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Food truck growth goes full throttle: Part 3 – an industry infrastructure emerges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Food trucks are the fastest-growing foodservice channel, and the niche is evolving into a well defined industry with its own organizations and support…
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Food truck growth goes full throttle: Part 2 - costs and challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Businesses and individuals driven by a passion for serving all types of food are recognizing the opportunity to launch a food truck. While these entrepreneurs…
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Why gluten-free isn't a dying trend
by S.A. Whitehead — Food Editor, Net World Media Group
The gluten-free demand, which started a few ago, shows no signs of abatement. Instead, the trend is giving indications that it's spreading to include all…
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Can Smashburger's former CEO put Pie Five back on positive path?
by S.A. Whitehead — Food Editor, Net World Media Group
The last few years have been tough for Rave Restaurant Group, which owns Pie Five and Pizza Inn. Smasburger's former CEO, Scott Crane, however, stepped into…
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Cafe Rio execs talk strategy behind brand's rapid growth
Strong leadership, innovative tools and a commitment to treat each location as its only location are all reasons for the brand's robust growth.
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Fast Casual CEOs predict the future
by Cherryh Cansler — Editor, FastCasual.com
Several CEOs weigh in on the year's unfolding trends.
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IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…
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Sleep talkers beware: Alexa is listening for your restaurant reorders
Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,
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Great Harvest Bread CEO: Competitors should be worried
The chain has launched a "hub-and-spoke" bakery-cafe franchise opportunity, meaning franchisees can purchase a large territory that includes a single Great…
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'If in doubt, leave it out': The lessons in Cinnabon's Carrie Fisher tweet
by S.A. Whitehead — Food Editor, Net World Media Group
Cinnabon's poorly received social media post about Carrie Fisher, upon her death this week, has restaurant leaders talking about how best to prevent such…
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5 findings inside diners' minds make great guides for 2017
by S.A. Whitehead — Food Editor, Net World Media Group
NPD Group recently outlined its top five predictions about the American diner's state of mind as it relates to the dinner plate. Taken collectively, these five…
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Lighten up: 7 fast casuals prepping for the new year
by Cherryh Butler — editor, fcc
Several brands are adding healthier menu alternatives just in time to help customers make their New Year's resolutions.
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How is color coloring customer perceptions?
Color is critical to customer experience since it has a notable and predictable impact on their moods and emotions.
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'On the 4th day of Christmas, my true love gave to me' ... mobile ordering?
by Cherryh Butler — editor, fcc
As the holidays near, a few fast casuals are gifting their customers with a faster and easier mobile experience.
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Blast & Brew taps into allure of personal choice
by S.A. Whitehead — Food Editor, Net World Media Group
The new Blast & Brew pizza and beer franchise gives customers creative choice regarding what's on their plates and how they most prefer to wash it down. Here…
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