Features
Capturing today's diners? A lot of it is still about 'the money'
Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…
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Free webinar: Is your franchise marketing strategy hurting or harming your brand?
by S.A. Whitehead — Food Editor, Net World Media Group
How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best…
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Memphis couple launches fast casual brand with organic, vegetarian menu
Mama Gaia, which means "Mother Earth" in ancient Greek, opened last month, offering vegetarian-friendly pitas, quinoa bowls and salads.
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Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews
by S.A. Whitehead — Food Editor, Net World Media Group
A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…
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How fast food can be good food: London's LEON co-founder shares strategy for success
by Cherryh Cansler — Editor, FastCasual.com
LEON CEO John Vincent, who will keynote the Restaurant Franchising and Innovation Summit being held July 18-20 in London, talks with FastCasual about how he…
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ICX Summit: Neuroscience, millennials and measuring customer experience
The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…
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Panel puts franchise marketing under the microscope
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…
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Pressure grows to make restaurant kiosks 'disability-friendly'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.
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Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences
by S.A. Whitehead — Food Editor, Net World Media Group
In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…
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Fast insights on crisis management, leadership development and restaurant/retail partnerships
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.
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Why playing the 'right' background music increases sales
by Cherryh Cansler — Editor, FastCasual.com
Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.
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Food truck growth goes full throttle: Part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
This four-part series explores the successes and challenges of the food truck industry, Food truck revenues have increased from $650 million in 2013 and should…
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From food trucks to food halls: Slapfish founder launches 2 concepts
by Cherryh Cansler — Editor, FastCasual.com
Chef Andrew Gruel, who opened his first concept — Slapfish — as a food truck, has just launched two concepts inside an Orange County food hall.
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DQ, Mazzio's and Rave roll out the tech to roll in the employees
by S.A. Whitehead — Food Editor, Net World Media Group
At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…
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Franchise focus: Gyroville delivers Greek traditions in fast casual setting
by Cherryh Cansler — Editor, FastCasual.com
CEO Lambros Kokkinelis, delivering his family's Greek recipes in a fast casual setting, is on a mission to expand throughout the nation.
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Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…
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Which Wich founder tells Summit attendees: 'If you can't dazzle them with brilliance, BS them until you both believe it'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Jeff Sinelli learned early in life a few lessons that helped him pursue his dreams and not be afraid to get out of his comfort zone. He also learned the…
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Which Wich CEO, Summit attendees make 10,000 PB&Js for Dallas homeless
by S.A. Whitehead — Food Editor, Net World Media Group
Attendees at this year's Restaurant Franchising and Innovation Summit rolled up their sleeves and made more than 10,000 peanut butter and jelly sandwiches…
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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…
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Trumpcare yanked before vote, Affordable Care Act remains ... for now
by S.A. Whitehead — Food Editor, Net World Media Group
Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…
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