California law requires safety training for foodservice employees

Deadline for the state's 900,000 employees to be in compliance is July 1.

PRSC: Using social media as recruitment, brand messaging tool

by Kim Williams — Reporter, NetWorld Alliance

Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce…

Green coffee: What's driving the increase?

by Valerie Killifer — senior editor, NetWorld Alliance

The recent increase in green coffee has its roots in many factors. Here’s a look at a few reasons why.

People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

Fast casual success: How Wingstop rose above the competition

by Valerie Killifer — senior editor, NetWorld Alliance

To build a strong ROI, Wingstop executives built in four pillars for success.

What makes a good customer experience?

by Kim Williams — Reporter, NetWorld Alliance

Table visits, secret shopper standards and over-familiarity are troublesome areas.

SmartMenu offers diners customized meals based on dietary needs

by Kim Williams — Reporter, NetWorld Alliance

Restaurant operators are pleased with the efficiency, customer response and ROI.

NRA 2011: Food safety legislation on the horizon

by Alicia Kelso — Editor, QSRWeb.com

New regulations on imports, locally-grown produce go into effect beginning in 2012.

NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

NRA 2011: McCafé digital menu board project largest in world

by Alicia Kelso — Editor, QSRWeb.com

McDonald's, Stratacache discuss the benefits of having the digital platform in place.

NRA 2011: Kitchen Innovation pavilion shows green, more

by Alicia Kelso — Editor, QSRWeb.com

From vegetable washers to the Coca-Cola Freestyle, the technology is diverse.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Hot Italian serves up high style sustainability

by Kim Williams — Reporter, NetWorld Alliance

While the restaurant industry is among the slowest to go green, Hot Italian proves LEED certification is red hot.

Trending Now: The growth of see-through food

How consumer desires for menu authenticity and transparency is effecting menu development in a big way.

New concept launch: From ideation to franchising

by Alicia Kelso — Editor, QSRWeb.com

Fledgling concept creators discuss challenges, offer tips in starting a restaurant business from scratch.

Dine Out for No Kid Hungry sets ambitious goals

by Kim Williams — Reporter, NetWorld Alliance

Cause-marketing programs provide restaurants with redemption rate incentives.

Restaurant concepts expand on foreign shores

by Valerie Killifer — Editor, FastCasual.com

With their sites set on international ground, restaurant chains prove it’s a small world, after all.

Genghis Grill’s HealthKwest gives chain energy boost

by Valerie Killifer — senior editor, NetWorld Alliance

How Genghis Grill's HealthKwest campaign yielded social media growth.

Rising food costs are a manageable challenge

by Kim Williams — Reporter, NetWorld Alliance

Record industry sales in March indicate a continued need for consumer focus.

Commentary: The case for online marketing management

How operators can successfully launch a national marketing campaign without wasting materials.