Study: Daily deal promotions generate new customers

by Alicia Kelso — Editor, QSRWeb.com

Many concerns about offering such deals are overstated.

Owners of Genghis Grill acquire Baker Bros. American Deli

by Valerie Killifer — senior editor, NetWorld Alliance

The Chalak Group Inc. has officially acquired 11-unit, Dallas-based Baker Bros American Deli. The Chalak Group also owns and operates 80-unit Genghis Grill, a…

Highlights from the Fast Casual Executive Summit

by Valerie Killifer — senior editor, NetWorld Alliance

For three days in the later part of October, more than 200 fast casual executives and suppliers came together to discuss issues impacting the segment and the…

Commentary: Creating compelling content across digital marketing channels

Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.

NPD Group: Revenue-generating beverage orders on the decline

by Alicia Kelso — Editor, QSRWeb.com

Tap water requests on the rise, along with specialty coffees and iced tea.

NRA recaps recent victories at FCES 2011

by James Bickers

Nutrition, menu labeling, marketing to kids are areas in which the foodservice industry has gained ground.

Gatti's debuts fast casual concept

Gatti's Pizza has unveiled its new fast casual concept, Gatti's. The first unit opens today in Austin, Texas, with six more in the pipeline for the…

Scratch cooking finds its way onto menus

Across channels, there is a return to true cooking. But, is it worth it?  

Coffee chains to battle over India market share

American coffee giants prepare to take over Indian market. Who will come out on top?

Paleo Diet inspires new restaurant concept

Dick's Kitchen models menu around the Paleo Diet.

Wingstop to test sports-themed restaurant

A second location may be in the works.

Social media Part 3: Make it stick with a 3M approach

Marketing expert shares tips on how restaurants can get the most out of social media.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

LYFE Kitchen serving a healthy lifestyle

The new restaurant concept is built around offering healthy, organic choices.

Starbucks plugs up electricity for some

Some stores are covering electrical outlets, to discourage lengthy laptop visits.

Getting an ROI out of true sustainability

by Alicia Kelso — Editor, QSRWeb.com

Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.

Is flex-casual the new fast casual?

Fast casuals may embrace aspects of casual dining to keep up with customer demand.

Middle East is hotspot for Western fast casuals

The thriving Middle Eastern economy welcomes American restaurants.

Coffee chains ramp up cup recycling efforts

by Alicia Kelso — Editor, QSRWeb.com

Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.