Social media Part 3: Make it stick with a 3M approach

Marketing expert shares tips on how restaurants can get the most out of social media.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

LYFE Kitchen serving a healthy lifestyle

The new restaurant concept is built around offering healthy, organic choices.

Starbucks plugs up electricity for some

Some stores are covering electrical outlets, to discourage lengthy laptop visits.

Getting an ROI out of true sustainability

by Alicia Kelso — Editor, QSRWeb.com

Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.

Is flex-casual the new fast casual?

Fast casuals may embrace aspects of casual dining to keep up with customer demand.

Middle East is hotspot for Western fast casuals

The thriving Middle Eastern economy welcomes American restaurants.

Coffee chains ramp up cup recycling efforts

by Alicia Kelso — Editor, QSRWeb.com

Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.

Commentary: Predicting fast casual's major contenders

New chains specializing in Mexican, Asian or the better burger concept could be the industry's next leaders.

Google Wallet now available for consumers

by James Wester

Initial retail partners include Einstein Bros. Bagels and Subway.

Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

The veggie burger: 'Is what's for dinner'

A spike in vegetarianism is inspiring fast casuals to go gourmet with meatless options.

Fast casuals find flavor trends for fall

How fast casual restaurants are embracing new menu options for the season.

Firehouse Subs loses trademark case, CEO plans appeal

Firehouse Subs recently lost a trademark case involving a Myrtle Beach, S.C., restaurant called Calli Baker's Firehouse Bar & Grill.

It's easy being green: How to make your restaurant eco-friendlier

Restaurants embracing the green movement may have an easier time staying in the black.

Fast casual growth a boon for burger segment

by Alicia Kelso — Editor, QSRWeb.com

Fast casual brands now represent a majority of the Top 75 burger chains in Technomic's new report.

Commentary: Embracing cross-segment competition

Three tips on how to stand out as casual and fast casual characteristics blur.

Social media Part 2: devices and their virtues

Appreciate the immediate feedback provided by your customers' smartphones.

Growth spurt: Inc. 500 list full of fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

Annual list measures percentage revenue growth of privately held companies.