Franchise Assoc. CEO: Economy is on track to full recovery

June 20, 2014

Franchising growth is expected to grow significantly this year, according to new reports. FRANdata, which has been analyzing franchising activity for more than…

5 ways to ramp up your restaurant's customer service

Customers are now much more likely to make a comment about your business via social media where they can either gloat or vent their frustrations to an…

Breakfast drives 6 percent increase in bacon servings

June 18, 2014

Americans’ love affair with bacon isn’t showing any signs of fading. According to new research from The NPD Group, U.S. consumers ate about 1.1 billion…

Handful of California restaurants earn nutrition-based certification

June 18, 2014

The United States Healthful Food Council announced California’s first restaurants to achieve REAL Certification. They include: Nopa, The Plant Café Organic…

Here’s why the end is near for restaurant POS terminals

by Noah Glass — CEO, Olo

With the majority of consumers carrying web-enabled, location-aware devices and demanding self-service options, the days of POS terminals in restaurants may be…

Consumers see little difference between QSR, fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

June 17, 2014

While fast casual may be the darling of the restaurant industry these days – posting an 11-percent sales increase in 2013 – consumers may not see a big…

National Restaurant Association updates TrendMapper website

June 17, 2014

The National Restaurant Association has launched a new and improved version of its Restaurant TrendMapper online subscription service, which includes the…

Kids’ menu orders up 40% each year since 2012

June 16, 2014

New research from GrubHub reveals that kids' menu orders have grown 40 percent each year since 2012, with 17 percent of takeout restaurants now offering a…

'Stealth health' menu approaches are on trend

Kids also want more healthful options from restaurants.

UK’s largest restaurant chains continue growth trajectory

June 10, 2014

The 100 largest restaurant chains in the United Kingdom turned in a 6.4-percent annual sales increase in 2013, compared to 7.1 percent the prior year…

The top five Social Restaurant Podcasts

by Nate Riggs — CEO / Owner, NR Media Group

From using Google Glass for training, to cultivating a company culture without an office, Riggs looks at his favorite topics.

Outlook for restaurant job growth at a 2-year high

June 9, 2014

Restaurant operators’ outlook for staffing is at a two-year high, according to new information from National Restaurant Association Chief Economist Bruce…

Biggest challenge for breakfast daypart is converting eat-at-home consumers

Americans spend only 12 minutes eating breakfast; those 12 minutes should be seen as precious by restaurant operators.

The breakfast wars

by Ed Zimmerman — President, pizza.com

Pizza operators have everything they need to dive into the morning daypart, except eggs.

Inclement weather boosts delivery food orders

June 5, 2014

The extreme weather in Q1 2014 yielded good and bad news for the U.S. restaurant industry — total visits dipped, but delivery got a boost.

How to craft a loyalty program for active social networkers

June 5, 2014

New research from Mintel shows that posting food pictures has gone beyond a few fringe foodies and is infiltrating the mainstream: 13 percent of those who have…

How to maximize your supply chain strategy

by Alicia Kelso — Editor, QSRWeb.com

In addition to cost, choose a distributor based on their food safety record and customer service metrics, as well as their sanitation practices.

Who are today’s foragers and what do their behaviors signal?

by Suzy Badaracco — President, Culinary Tides Inc

We see urban foraging characteristics in the food truck trend, as well as with consumers who seek out brands' secret menus.

Pizza Hut named kid-friendliest chain in Canada

June 4, 2014

Technomic's 2014 Canadian Consumers' Choice Award winners have been announced and include Arby’s, Pizza Hut and Starbucks. As part of its Consumer Brand…

Panera commits to ‘clean ingredients’ by 2016

by Alicia Kelso — Editor, QSRWeb.com

The bakery-cafe chain is on a 'mission to help fix a broken food system.'