How AI will save the restaurant industry

by Paul Rubin — Chief Strategy Officer, PAR Technology

You know restaurant technology is becoming a very big deal when it goes viral on TikTok. In November, a user of the popular video-sharing social network…

The POS Is Dead – Businesses Need a Modern Digital Transaction Platform

The restaurant industry has changed dramatically in recent years, and traditional point-of-sale systems are unable to keep up.

Self-order kiosks put Delaware eatery on the fast track

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurateur Eddie Segovia attributes his sales doubling year-over-year almost exclusively to Snackpass self-order kiosks.

Automatic robotic kitchen in Illinois requires no human employees

December 21, 2021

Nala Robotics, an Arlington Heights, Illinois-based technology firm, launched a fully automatic robotic kitchen last month in Naperville that can cook millions…

How restaurant technology continues to evolve

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant technology continues to evolve to unprecedented levels. It's getting smarter, more user friendly and more intuitive. Jason Graf, an expert in…

BurgerFi testing 4 customer-facing technologies, hybrid food hall

December 20, 2021

In hopes of staying ahead of evolving consumer preferences as well as to combat widespread labor shortages, Florida-based BurgerFi is testing a hybrid food…

5 restaurant tech trends here to stay in 2022

by Cherryh Cansler — Publisher, FastCasual.com

Take a look at five technologies that will still be necessary in 2022.

Acrelec acquires OrderMatic

December 7, 2021

Acrelec, a manufacturer of customer experience software and hardware solutions, has acquired Oklahoma City-based OrderMatic technology for an undisclosed sum…

Reef acquires 2ndKitchen

December 7, 2021

Reef Technology Inc., an operator of delivery kitchens, has acquired 2ndKitchen, a provider of virtual kitchens for hotels, offices, buildings, venues and…

Acrelec acquires OrderMatic

December 6, 2021

Acrelec, a company reinventing the customer experience with a suite of end-to-end software and hardware solutions, has finalized the acquisition of Oklahoma…

Reduce costs and downtime, increase profits

December 6, 2021

CieloIT's SmartFranchise delivery model offers fast growing multi-unit franchisors/franchisees the ability to scale, grow, mitigate risk, and be more…

Barburrito upgrading POS system to all 150 units

December 6, 2021

After a small pilot test, Barburrito, a Mexican restaurant chain with 150 locations in Canada, has decided to roll out a POS system by Givex in all locations.

Qu debuts Kitchen Display System

December 2, 2021

Qu, a provider of the restaurant industry's first Unified Commerce Platform, has launched its native Kitchen Display System, according to a press release.

Design, Build and Manage: Scale your business and increase your profitability

Until recently, the franchise industry has been lagging in understanding how IT can help them improve their bottom line.

Presented by FastCasual.com

Grubbrr to provide free Samsung kiosks during holidays to qualifying restaurants

December 1, 2021

Grubbrr, a provider of self-ordering technologies, will be providing a Samsung Kiosk powered by Grubbrr to qualifying quick-service restaurants that keep their…

Jimmy John's, Dunkin' exec revealing strategy behind self-service technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

During a keynote address, Raghu Sagi, the chief information officer at inspire Brands, which owns Arby's, Baskin Robbins, Buffalo Wild Wings, Sonic Drive-In…

Orange Leaf adding online ordering, loyalty program

November 29, 2021

Dallas-based Orange Leaf frozen yogurt has tapped Olo to provide online ordering to its guests and has launched a mobile app featuring a rewards program.

Punchh, Tattle upgrade partnership to provide guest feedback

November 24, 2021

Tattle, a customer feedback technology platform built with an open API, has supercharged its Punchh Loyalty integration with Menu Item-Level feedback…

Starbucks EMEA taps NCR to lower costs, optimize operations

November 22, 2021

In an effort to streamline its technology use and to increase visibility into store operations, Starbucks Europe, Middle East and Africa, which operates in 4…

Dallas Cowboys' concessions deploy tech upgrades to improve customer experience

November 22, 2021

Legends Hospitality, the concessions and catering operator to the Dallas Cowboys' stadium, is using Relay to upgrade from traditional walkie-talkies to…