Collaborating with the right equipment and supply consultant offers unmatched peace of mind

Overseeing day-to-day operations of one or more locations takes time, experience and organization. That’s why finding the right equipment partner in the…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Cartwheel partners with Toast to help restaurants optimize delivery operations

August 11, 2023

Cartwheel, an on-demand delivery management platform, has joined the Toast Partner Ecosystem in an effort to help restaurants using Cartwheel's Hybrid Delivery…

Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

How Voice AI Is Driving Customer Satisfaction And Growth

Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while…

POS systems at heart of restaurants, but avoid these common mistakes

by Mandy Wolf Detwiler — Editor, Connect Media

In the dynamic world of the restaurant industry, staying competitive and efficient is vital for success. With the rapid advancement of technology, modern point…

Your Ultimate Guide To Buying Star Micronics Printers Online

If you want to buy a Star Micronics printer online, whether thermal or impact, receipt or label, kiosk or desktop, this guide is for you.

Toast launches catering, events platform

August 2, 2023

Toast, an all-in-one technology platform built for restaurants, is debuting Toast Catering & Events, a product fully integrated with the Toast…

Thanx adds automated dashboards to measure loyalty programs

August 2, 2023

Thanx, a loyalty and guest engagement platform for restaurants, has created four automated reporting dashboards —Thanx Capture Rate, Thanx Activation Rate…

Teriyaki Madness growing footprint, investing in tech

August 1, 2023

Colorado-based Teriyaki Madness, which has over 130 locations, has been on a growth spurt this year, opening 10 locations and seeing a 21% year-over-year…

3 ways tech is changing restaurant loyalty

by Jessica Bryant — Vice President and Restaurants Head of Operations, NCR Voyix

Jessica Bryant, VP of marketing, NCR Commerce, said it's time for restaurants to own their digital channels, protect their profits and preserve the guest…

Cafe Rio owes growth to tech investments

August 1, 2023

Thanks to technology investments, Cafe Rio Mexican Grill is continuing to expand its U.S. footprint, reporting five-year growth of over 50%, according to CEO…

Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Technology bridging gap between pandemic, restaurant industry renaissance

by Brian Duncan — President, me&u USA

Restaurants are still trying to fill 2 million jobs, and with a near 10% increase in the cost of food, 92% of restaurant operators are justifiably worried.

Tesco cafes go digital

July 21, 2023

UK-based Tesco, which has nearly 5,000 grocery and retail locations, is streamlining the digital ordering processes in all its cafes via a partnership with…

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…