Kura Sushi VP: Why balancing tech, human involvement is an art

Hideto Sugimoto, VP of System & Menu Development at Kura Sushi USA, describes why his tech-centric brand will never give up human service.

The Patio serves up digital menus in PDG partnership

March 3, 2023

The Patio, a Chicago-area, family-owned and operated, high-end QSR chain, has partnered with Palmer Digital Group, a full-service supplier and installer of…

Wingstop tests AI powered virtual assistants for order taking

March 2, 2023

Wingstop, a QSR brand, has introduced ConverseNow's voice-AI powered virtual assistants to handle Wingstop's phone orders in select restaurant locations under…

Fiserv launches delivery optimization solution

March 1, 2023

As businesses juggle the costs and complexities of rising demand for online delivery, Fiserv Inc., a global provider of payments and financial services…

Leaving your labor woes in 2022

David Werner, vice president of Product Marketing, HungerRush, believes AI is the key to solving labor issues and reveals how Jets Pizza is proving him right.

Ascent Solutions and Star Micronics Revolutionize ERP for Salesforce Users

Ascent Solutions ERP has partnered with Star Micronics, a leading POS hardware company, to deliver a true POS software to Salesforce users.

Optimize your upselling and cross-selling tactics for maximum return on investment

Upselling and cross-selling strategies can increase revenue and build brand loyalty when used in conjunction with a comprehensive POS software solution

Presented by SpeedLine Solutions

Checkout-free market brings convenience, incremental sales to Dave & Buster’s

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dave & Buster's in Hollywood, Florida, teamed with The Coca-Cola Co., and Zippin to deploy a store-within a-store concept to allow guests to buy food and…

A Futuristic Food Brand Finds a Futuristic Tech Partner in Qu

Cupbop’s unique spin on Korean BBQ and futuristic brand plans leads to Shark Tank win and tech partnership with Qu.

Chowly launches Restaurant Control Center

February 22, 2023

Chowly, a restaurant technology company that integrates third-party delivery marketplaces with point-of-sale systems, has launch a Restaurant Control Center…

Perceptions, and Preferences Around Online Reviews; Highlights Opportunities for Brands

Customers see online reviews as a two-way dialogue and want brands to participate; technology like ChatGPT and the Metaverse offer opportunities for innovation

Receipt Marketing: A Powerful Tool To Boost Your Business

In this post, we discuss the benefits of receipt marketing and provide some tips on how to implement a successful receipt marketing campaign.

SoundHound develops voice-based ordering

February 17, 2023

SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without…

Surviving and Thriving in the New Restaurant Normal

Despite recent challenges, many operators are doing more than just surviving; they’re finding ways to thrive. To find out how, the team at FastCasual.com spoke…

Presented by FastCasual.com

FieldFlex launches to help restaurants cut IT costs

February 16, 2023

Kinettix, a provider of IT field technicians and break-fix dispatches to U.S.-based brands, has launched FieldFlex to give companies the ability to leverage…

Toast acquires Delphi Display Systems

February 16, 2023

Toast, an all-in-one digital platform for restaurants, which announced last week that it partnered with Google to allow online Google ordering, has acquired…

QikServe hooks up with Punchh to provide ordering, loyalty experience

February 15, 2023

QikServe, a digital ordering and payment solutions provider, has integrated with PAR Technology's Punchh, a loyalty and engagement platform for the restaurant…

How consistency, technology affects restaurant branding

February 13, 2023

Branding is critical to a restaurant company, but how much is too much? How does a brand create clear branding guidelines and incorporate a strong culture?

Toast teams up with Google to expand online ordering

February 8, 2023

Toast, an all-in-one digital platform built for restaurants, has integrated with Google to allow its customers to offer online ordering via Google.

Goodcents upgrades loyalty platform

February 2, 2023

Goodcents has partnered with Punchh to launch an app and refreshed rewards program that will provide more accurate data to help the Kansas City-area sandwich…