Chatmeter taking the 'pulse' of AI

May 1, 2023

Chatmeter, a provider of brand intelligence and reputation management, has launched features for its AI and Natural Language Processing-powered sentiment…

LG Business Solutions delights QSRs with LG CLOi ServeBot

One autonomous serving robot is delivering support and smiles to restaurant owners, staff, and hungry guests. Named one of Time's Best Inventions of 2022, LG…

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

SynergySuite Wins Gold Stevie® Award for 2023 Company of the Year

SynergySuite Wins Gold Stevie® Award for Company of the Year and Bronze Award for Achievement in Organization Recovery in the 2023 American Business Awards®

iRestaurant: Dirty Dough, Sweetberry, CKE Restaurants balance AI with human touch

by Daniel Brown — Editor, Networld Media Group

During this year’s Restaurant Franchising and Innovation Summit in Miami, Florida, a session of industry experts and operators convened to discuss automation…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Presented by SkyTab

365 Retail Markets acquires foodservice menu management firm

April 21, 2023

365 Retail Markets, a provider of unattended retail technology, has acquired Kafoodle, a U.K. based food technology company that specializes in menu and…

Killer Burger rolls out loyalty platform

April 20, 2023

Portland, Oregon-based Killer Burger has launched its first loyalty program, "Killer Rewards," giving guests exclusive perks when they enroll through the app…

Gamers gonna game while ordering MrBeast Burger

April 20, 2023

Video gamers don't have to stop playing when they're hungry, thanks to Liifer Technologies and Virtual Dining Concepts teaming up to allow users to order…

Dirty Dough, Sweetberry, CKE Restaurants share automation tips for success

by Daniel Brown — Editor, Networld Media Group

During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success…

How Great Greek Mediterranean Grill used technology to upgrade ordering experience

Bob Andersen, president of Great Greek Mediterranean Grill, discusses how the brand's tech integration has taken the customer journey to a new level.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

DSA Signage Relocates to State-of-the-Art Facility

DSA Signage, a leader in the signage industry, has relocated to a new facility in Rancho Dominguez, CA. The move will enable the company to expand its…

FreedomPay, Qu to unify restaurant ordering, payments

April 13, 2023

FreedomPay, a payments provider, and Qu, an order management platform, are partnering to provide a secure, unified dining experience while supporting merchants…

Zaxby's doubles down on rewards

April 13, 2023

Amid rising loyalty cutbacks in the restaurant industry, Zaxby's is rewarding its most loyal fans by extending its welcome offer — a free Big Zax Snak meal …

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

5 ways tech can improve restaurant employee retention

by Mo Chaar

Amid ongoing labor shortages in the restaurant industry, business owners need to appeal to the needs of employees by streamlining back-of-house operations…

Corporate digital signage starter guide for your workplace

Do you want to communicate more effectively in your workplace? Corporate digital signage is easy to implement in offices. It’s a dynamic, engaging and highly…