Dave's Hot Chicken embracing data-driven approach to menu testing

November 13, 2023

Dave's Hot Chicken, a Nashville-style hot chicken franchise based in Los Angeles, has tapped Bikky, a customer data platform for multi-unit restaurants, to…

5 reasons to visit Kansas City for Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The…

Smashburger leans into AI for digital ordering

November 7, 2023

After testing AI-driven dynamic-order throttling from Curtbit in 60 locations, Denver-based Smashburger rolled out the software last month to 129 locations…

Jars tapping Square to streamline operations

November 7, 2023

Jars, a dessert-in-a-jar concept by celebrity chef Fabio Viviani, has tapped Square to help grow and streamline its business, a high-volume concept leveraging…

Lunchbox partners with DeliverThat to create comprehensive catering service

November 3, 2023

Restaurant tech brand Lunchbox has partnered with DeliverThat, a catering delivery and setup company, gaining access to a strong network of nearly 20,00…

Robotics company Aniai establishes U.S. headquarters, adds to exec team

November 1, 2023

AI-powered robotics company Aniai has established its headquarters in New York City and has added a new executive member to its leadership team, according to a…

Toast launches app, enhances POS system

November 1, 2023

Restaurant tech platform Toast has launched a mobile app and an enhanced POS experience, according to a press release.

Lightspeed launches AI-powered tools to ease restaurant operations

October 31, 2023

Lightspeed Commerce Inc. has launched a suite of AI-powered platforms to eliminate mundane tasks that often bog down retailers and restaurateurs.

White Castle's AI ordering increases efficiency, eases labor pains

by Mandy Wolf Detwiler — Editor, Connect Media

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its…

City Barbecue launching digital 'Pitmaster' game

October 31, 2023

The heart of every City Barbeque joint is its pitmaster, a teammate trained in the art of barbeque from selecting the perfect brisket and loading the smoker…

Webinar: How location intelligence trends shape fast casual, dining sectors

October 31, 2023

In a bid to unlock the secrets behind the booming fast casual and wider dining industry, a free webinar, "Restaurants in 2024: A Data-Driven Outlook," will…

Mythbusting 5 spooky misconceptions about restaurant operations

by Lindsay Petrovic — Vice President, Product Management, NCR Voyix

Lindsay Petrovic, VP of Restaurant Product Management at NCR Voyix, debunks five common restaurant myths thanks to the use of smart restaurant technology.

The Evolution Of Receipt Printing: From Scrolls To Screens

From handwritten notes to digital screens, the history of receipt printing mirrors the evolution of commerce itself, reflecting the changing dynamics of trade…

Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

SoundHound AI survey finds nearly 8 in 10 diners believe AI assistants will take over most food ordering within years

October 26, 2023

Nearly 80% of diners believe AI assistants will take over food ordering duties in the next few years, according to a press release and report by AI firm…

Pepper Lunch upgrading POS system, adding kiosks

October 26, 2023

Japan-born Pepper Lunch, a fast casual concept with over 500 locations in 15 countries, is tapping Revel Systems to develop a cloud POS and business management…

The future of automation and self service

The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…

Presented by Automation & Self-Service

Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

HTeaO selects Revel Systems for POS

October 18, 2023

Iced tea franchise HteaO has selected Revel Systems as its POS of choice for 270 new locations, adding to the 80 units already live on Revel's platform…

How restaurant owners can ease the pressure of inflation

Restaurant owners are facing dramatic increases in operating costs. Fortunately, there are ways they can fight back.