Jersey Mike's using AI to answer all calls

January 24, 2024

Jersey Mike's Subs is relying on a voice AI ordering system created by SoundHound AI to take phone orders. Optimized for natural human speech, customers won't…

Aniai closes $12M in funding

January 24, 2024

New York City-based Aniai, a robotic company and provider of kitchen solutions, has secured a $12 million pre-Series A funding round.

How this leading chicken chain is leveraging the fusion between QSR and fast casual

by Fast Casual

Navigating the rapidly blurred lines of fast casual and quick service, Slim Chickens stands out with the winning formula. In a dining landscape heavily shaped…

Star Micronics Unveils A New Line Of High-Performance Barcode Scanners

The latest line of 1D/2D barcode scanners include wireless, USB handheld, and desktop models, and are Star-branded for assured quality.

10 robots rescuing restaurant workers

by Cherryh Cansler — Editor, FastCasual.com

Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

Chatmeter unveils the 'future of reputation management'

January 9, 2024

Chatmeter, a provider of reputation management and multi-location intelligence, has launched Pulse AI: Signals, enabling brands with critical customer and…

Toast, Curbit partnering to 'enhance promise-time precision'

January 5, 2024

Curbit, a technology company specializing in AI-powered dynamic order throttling for restaurants, is partnering with restaurant tech platform Toast to ensure…

SynergySuite ranked #30 in the Deloitte 2023 Technology Fast 50 Awards

Dublin, Ireland – 1 December 2023 — SynergySuite today announced that it ranked 30th in the 2023 Deloitte Technology Fast 50 Awards, a ranking of the 5…

Starbucks stores home to EV charging stations

December 28, 2023

Volvo Car USA will deploy 50 Volvo and Starbucks branded EV chargers at 15 Starbucks locations along a 1,350-mile route between the Denver area and Seattle…

5 Technologies Shaping The Future Of Labeling

In this post, we'll look at five technologies shaping the future of labeling for VARs, technology providers, and merchants.

Black Rifle Coffee taps Creative Realities for digital signage

December 20, 2023

Black Rifle Coffee, a coffee brand that has branched into retail coffee locations, has partnered with Creative Realities, a technology firm offering digital…

2024's Top 3 restaurant trends: Better back-office tech, smarter operations, more staff support

by Tony Smith — CEO & Co-founder, Restaurant365

Tony Smith, CEO and co-founder of Restaurant365, reveals that the majority of respondents from a 5,500-location study are planning digital, operational and…

Assessing restaurant tech stack saves money, reduces management tasks

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…

Jinya Ramen Bar levels up loyalty program, app

December 15, 2023

At Jinya Ramen Bar, the focus on "kaizen" — the Japanese practice of continuous improvement — runs deep in the company's culture and guides its customer…

Star Micronics Expands Label Printing Portfolio With The Launch Of The TSP143IV SK

The TSP143IV SK repositionable sticky linerless label printer is a groundbreaking addition to Star's lineup, offering high-performance labeling in response to…

20 Fast Casual Brands to Watch in 2024

FastCasual’s fifth annual report, “20 Brands to Watch,” reveals the industry’s future leaders. To be considered, the brands, which nominated themselves, have…

Presented by Lunchbox

Chipotle invests in regenerative farming robots

December 13, 2023

Through its $50 million Cultivate Next venture fund, Chipotle Mexican Grill is investing in Greenfield Robotics, a company focused on making regenerative…

CaliExpress by Flippy automated restaurant to open in California

December 8, 2023

Cali Group, a holding company using technology to transform the restaurant and retail industries, has teamed with Miso Robotics, creator of the Flippy…

SoundHound AI merges with SYNQ3

December 7, 2023

SoundHound AI Inc., a voice artificial intelligence provider, has announced a merger with SYNQ3 Restaurant Solutions, a provider of voice AI and other tech…

Budderfly partners with Fujitsu General America Inc. for HVAC solutions

December 6, 2023

Budderfly has partnered with Fujitsu General America Inc. to develop and deploy high-efficiency energy technologies for small- and mid-market businesses across…