New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Mobile-POS integrator eThor secures $1M in funding

April 30, 2013

Restaurant and retail industry point-of-sale integration platform eThor has announced a $1 million investment into the company by AVAC Ltd., a private Alberta…

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Green Restaurant Association endorses eMonitor

April 26, 2013

Powerhouse Dynamics' eMonitor, with all monitoring and management capabilities, has been endorsed by the Green Restaurant Association. It is the first…

Genghis Grill grows revenue by collecting customer feedback via mobile

by Cherryh Cansler — Publisher, FastCasual.com

The chain used a solution from Improving Restaurants to attract repeat customers.

Leaf launches POS tablet for limited-service restaurants

April 11, 2013

Limited-service restaurants now have a mobile point of sale unit designed specifically for them. Leaf, a provider of POS systems, business intelligence and…

Revention adds dual pay rate feature for delivery drivers

April 10, 2013

Revention's new dual driver pay rate feature provides the ability to monitor and review delivery drivers' hours worked in-store versus hours worked on the road…

Starbucks' 'Pick of the Week' going mobile

April 9, 2013

Starbucks customers have grown accustomed to getting free iTunes songs each week via printed "Pick of the Week" iTunes cards, but they can now get their free…

Free webinar gives tips on mobile payment security

April 3, 2013

Business owners are capitalizing on wireless technology to provide customers with new loyalty, payment and couponing programs. However, creating a mobile…

Case Study: Speeding Up Food Delivery

Table Tracker helped Jason’s Deli shave one whole minute off food deliveries. Read this case study to learn how.

Restaurant operators to 'evaluate performance, measure success' with MICROS' inMotion

April 2, 2013

MICROS Systems is hoping to redefine how restaurant operations' data is delivered to mobile devices with its release of MICROS inMotion, a mobile business…

Case Study: Table Tracker Enhances the Guest Experience at Mia’s

Table Tracker is a table locating system that helps restaurants delivers food faster and enhance the guest experience. See how Table Tracker helped owner and…

Pret A Manger an Operator Innovations Awards finalist

March 29, 2013

Pret a Manger's sustainability program has earned the fast casual brand a spot as a finalist for the National Restaurant Association's Operator Innovations…

Mean Green Cleaner gets 'meaner'

March 29, 2013

Mean Green Industrial Strength Cleaner & Degreaser has doubled the amount of Chelating Agent in its formula, a blend of biodegradable detergents, just time…

Empathica launches social media component for CEM solution

March 26, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to multi-unit restaurants, has added third-party feedback and enhanced text…

Roqbot announces new partnerships, changes name to Rockbot

March 22, 2013

After raising $1.2 million from Google Ventures and Detroit Venture Partners to expand its customized music app for businesses, Roqbot this week announced…

Quail Digital upgrades headset system

March 22, 2013

Quail Digital, a wireless headset communication specialist, has extended the bandwidth on its Q Pro 5 drive-thru system. The system now operates on the new…

Heartland, LevelUp partnering to take mobile payments mainstream

March 21, 2013

Mobile payments are going mainstream this year if Heartland Payment Systems and LevelUp have anything to say about it. Heartland, one of the nation's largest…

FastCasual.com hosting webinar on mobile payment security

March 19, 2013

With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…

Paytronix adds CRM solution for restaurants

March 12, 2013

Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry.