AI meets customer engagement: Creepy or necessary?

by S.A. Whitehead — Food Editor, Net World Media Group

A new artificial intelligence platform promises to engage diners in a caring way with very little thought and effort from restaurant operators.

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

Lenny's Subs chooses ParTech as POS provider

July 19, 2016

ParTech announced that Lenny's Subs chose the company's Brink POS software as the POS solution for all of its 105 locations.

What are ya' drinking? New technology gives more accurate answer than ever

July 19, 2016

Beverage dispensing company Lancer has partnered with beverage data company Weissberger to create a platform that turns Lancer fountain dispensing machines…

Oracle Hospitality unveils new POS and hospitality platform

July 18, 2016

Oracle Hospitality announced an upgraded release of Oracle Hospitality Simphony Cloud Service in a company press report. The new Oracle Hospitality POS and…

Pizza Hut's digital guru talking all-things tech

by Cherryh Cansler — Publisher, FastCasual.com

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile…

Deli chain kneads online orders

July 15, 2016

Baker Brothers American Deli is launching an online ordering customer rewards program called Deli Dough, according to a news release. Consumers earn five…

3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become…

5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Sports fans would embrace mobile food, drink ordering at events

July 13, 2016

Ever found yourself hungry at a sporting event, run to the concession and then, due to long lines, jog back to your seat so you don't miss alot of action?

Fazoli's implements new catering and delivery strategies

July 13, 2016

Fazoli's is expanding its catering technology through The Catering Institute and MonkeyMedia Software, according a company press release, in hopes of both…

Technology helping Rise to raise profile

Rise Biscuits Donuts director of technology discusses how the chain's use of technology is helping the brand expand.

Grubhub offers restaurateurs access to consumer ratings and reviews

July 12, 2016

Grubhub, the online food delivery service, announced the launch of its new faceted ratings and reviews system in a press release. The new system provides…

How can a 3D-printed pizza change the world?

by S.A. Whitehead — Food Editor, Net World Media Group

Yes, 3D printed pizzas are pretty cool, but talk to the people behind this food-printing robot and you will find it could also be a real life-changing addition…

Orange Leaf debuts new flavors, contest

July 11, 2016

Strawberry Serrano Lemonade Sorbet and Spa Day Sorbet are now available at participating Orange Leaf Frozen Yogurt locations across the U.S. for a limited…

Fast casual industry still growing

July 11, 2016

The fast casual industry is growing at a steady rate and outranking its counterparts, according to a Technomic report. In year-over-year results, cumulative…

How to use data to control food costs (Part 2)

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Dave Bennett discusses alternatives to the standard back-office system.

80-year-old yeast + 3D printer = instant pizza satisfaction

Hold on to your rolling pins, pizza restaurateurs – things are about to get a little weird. That's because today the world's first 3D pizza printing company…