KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

This week we go inside that heavenly scented bucket of Kentucky Fried Chicken as we pull back the curtain on the 89-year-old KFC brand with the help of KFC…

Givex Customer Websuite: Your Customer Touchpoints in the Palm of Their Hands

Mo Chaar, chief commercial officer of Givex, demonstrates its Customer Websuite, a branded Progressive Web App (PWA).

Chipotle sees 10% sales lift after digitizing customer experience

June 12, 2019

Chipotle has seen quite a sales lift since digitizing its customer experience. The chain, which recently tapped Sparkfly to help it launch a loyalty…

Technology Takes Restaurant Management to the Next Level

A new management platform makes it simpler for operators to track what’s happening in their restaurants.

How Schlotzsky's, Auntie Anne's, Krystal, Huey Magoo's bring technology to the table

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The final panel at the Restaurant Franchising & Innovation Summit in Louisville made it clear that chains need to tackle the challenges of online ordering…

Starbucks to power 3,000 locations with clean energy

June 5, 2019

Starbucks is making good on its promise to run more energy-efficient stores. The chain has partnered with LevelTenEnegry to allow 3,000 U.S. locations to rely…

AI-powered dietary tool aims to amp up restaurant margin and satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

7 ways to streamline restaurant ops

By incorporating the right technology into their day-to-day operations, restaurants can increase productivity and end up with more satisfied customers.

7shifts debuts Engage dashboard for restaurants

May 31, 2019

7shifts, a labor management platform, is debuting an all-in-one employee engagement dashboard geared for the restaurant industry.   The dashboard provides…

Tango debuts AI-enhanced platform for restaurant segment

May 23, 2019

Tango has enhanced its store lifecycle management and integrated workplace management system with AI and machine learning, geared for the restaurant sector.

Coca-Cola, Omnivore launch platform to 'minimize friction between restaurants, third-party technologies'

May 22, 2019

Over the past few years, digital restaurant technology has exploded. Online ordering, reservations, third-party delivery, loyalty programs and kiosks are…

Restaurant franchisor Famous Brands selects Moving Tactics for menu boards

May 21, 2019

Famous Brands, a Johannesburg, South Africa-based QSR and casual dining restaurant franchisor, has selected Moving Tactics to supply digital menu boards.

How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

Toast introduces payroll and management solution

May 15, 2019

Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…

Postmates, Square partnership allows small restaurants to offer on-demand delivery

May 9, 2019

Square Inc. has entered an agreement with Postmates to provide on-demand delivery to Square's small business customers, according to a press release. 

Five Guys taps Zenput platform to support brand standards, boost customer experience

May 9, 2019

Five Guys is rolling out the Zenput platform across corporate U.S. locations and plans to provide it to franchisees in the future.

Google Lens offers meal highlighting, ratings and review access

May 8, 2019

Restaurant patrons wanting insight on top meals, or reviews and ratings, can now use the Google Lens, a visual search and computer vision tool.

Webinar panel to address restaurant efficiency in age of digital transformation

May 3, 2019

With digital transformation, restaurants are able to improve efficiency and attract customers at he same time. Contributing Editor Bradley Cooper will moderate…

Firehouse Subs first to roll out upgraded Coca-Cola Freestyle machine

April 30, 2019

Firehouse Subs restaurants are rolling out the next generation of the Coca-Cola Freestyle beverage dispensing platform, making it the first national chain to…