NYC coffee chain installing UVC sanitizing technology

October 1, 2020

Australian-inspired coffee concept, Bluestone Lane, is going the extra mile to protect its New York City customers from COVID-19 and other pathogens by…

El Pollo Loco adds curbside pickup

September 29, 2020

El Pollo Loco has tapped Radius Networks' FlyBuy technology to automate and enhance the pickup process for staff and customers, according to a company press…

Six Benefits of a Wireless Security Solution for Restaurant Operators

Restaurants face a unique set of challenges in today’s business climate. A security solution can help them cope with many of those challenges.

No longer the alternative: The approaching future of local payments

While merchants will not be ditching card terminals anytime soon, they should take notice of the growing adoption of digital payments.

Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

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Revel Systems names first advisory board

September 24, 2020

Revel Systems, a cloud-based point of sale and complete business management platform, has formed an advisory board composed of tenured experts in the…

The Halal Guys revamps website

September 23, 2020

The Halal Guys, based in New York City, has revamped its website to complement its ongoing growth and innovation. Developed in partnership with Gourmet…

SpotOn Transact secures $60M in funding

September 23, 2020

SpotOn Transact, Inc. a software and payments company, has secured $60 million in Series C funding. The round was led by DST Gobal, an investment firm, with…

ICX Association names Elevate Award winners

September 22, 2020

The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.

GoTab gets $6 million in latest funding round

September 22, 2020

GoTab Inc, a mobile POS and contactless ordering and payment platform, secured a $6 million investment to support new partnerships, integrations and launch…

NCR, Microsoft partner to keep restaurants' devices running

September 18, 2020

NCR Corp., a software and services leader for the retail, restaurant and banking industries, is partnering with Microsoft to power NCR Digital Connected…

WaBa Grill enhances mobile app

September 17, 2020

California's WaBa Grill has updated its WaBa Rewards App to improve the guest experience with an easy-to-navigate menu layout and order flow, as well as a…

Keeping Your Restaurant Nimble in a Crisis with Back-of-House Technology

Successfully navigating a restaurant through the unpredictable current of a global pandemic demands more than just obvious tactics.

FAT Brands to deploy Revel kiosks, solutions across all Fatburger locations

September 16, 2020

FAT Brands, a global franchising company in the fast casual and casual dining markets, plans to roll out Revel Enterprise across all Fatburger locations, with…

Fortnite is on the menu at Chipotle

September 14, 2020

Chipotle has launched the third edition of the 2020 Chipotle Challenger Series, an online tournament giving fans the chance to face-off against celebrities…

Panera powering up customers

September 9, 2020

The first 2,020 consumers who sign up Thursday for the Panera Coffee Subscription (typically $8.99) will earn a month of free coffee and Wi-Fi. For those who…

Chipotle launches in-app group ordering, Tik-Tok challenge

September 8, 2020

Chipotle Mexican Grill is introducing a family TikTok challenge called #ChipotleSponsorUs to celebrate the launch of its group ordering feature on the Chipotle…

El Pollo Loco launches loyalty program

September 3, 2020

El Pollo Loco Inc. has launched a loyalty program, Loco Rewards, that allows customers to earn more points and rewards for their favorite menu items …

ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

Noodles & Co taps customer experience firm to study guest behavior

September 2, 2020

In an effort to better understand how to serve its customers as the popularity of digital ordering and curbside pickup increases amid the pandemic, Noodles…