Gimbal’s Matthew Russo explains how location-based marketing can improve services and revenue

Diners come to expect experiences that are catered to them. How can restaurants understand a diner’s context, preferences, and real-world movement to better…

QSRs beating casual dining brands at loyalty game

June 24, 2021

Nearly half (47%) of restaurant customers use at least one loyalty program, according to "Delivering on Restaurant Rewards," a report co-authored by Paytronix…

The Chicken Shack leans into self-service during digital overhaul

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

June 24, 2021

This restaurant chain was able to deploy self-order kiosks in a timely manner thanks to the seamless integration with existing software, positioning the…

Miso Robotics teams with Lancer on automated-beverage dispenser

June 22, 2021

Miso Robotics, the AI startup company behind Flippy, a robotic kitchen dispenser, has joined forces with beverage dispenser manufacturer Lancer Worldwide to…

10 robots automating the restaurant industry

by Chen Feller

The automation revolution has begun in the restaurant industry.

El Pollo Loco testing drone delivery

June 18, 2021

California-based El Pollo Loco Inc. is testing door-to-backyard drone delivery to improve customer experience, President and CEO Bernard Acoca said in a…

AI doesn't replace the restaurant marketer

by Jessica Shelcusky — Senior Marketing Specialist, Paytronix

If used properly, artificial intelligence gives marketers the information, insight and confidence they need to maximize returns when engaging and motivating…

P Terry’s introduces app, revamps online ordering

June 17, 2021

P. Terry's Burger Stand, a family owned burger chain based in Austin, is launching an online ordering app to allow guests to order meals on-the-go for takeout…

Happy Joe's selects Speedline for online ordering

June 16, 2021

Happy Joe's Pizza & Ice Cream has selected SpeedLine Solutions Inc. as its exclusive online ordering provider, according to a news release. The Iowa-based…

Finalists announced for 2021 ICXA Elevate Awards

The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech.

Taziki's launching app upgrades, giving away cell phones

June 15, 2021

After seeing an unprecedented demand for off-premise dining in 2020, Taziki's Mediterranean Cafe is upgrading its app to provide a more streamlined ordering…

Lunchbox, Otter partner to streamline ordering

June 11, 2021

Smart-ordering system company, Lunchbox, and Otter, a delivery management and optimization solution, are partnering to help restaurant owners increase…

Toast acquires xtraCHEF

June 10, 2021

Boston-based restaurant cloud platform Toast has acquired a suite of back-office restaurant tools, called xtraCHEF, a news release said.

Ike's rolls out digital overhaul

June 10, 2021

Ike's Love & Sandwiches has debuted a website and app upgrade as part of a digital overhaul. The 75-unit chain, based in San Francisco, now offers online…

Can Applebee's, IHOP operate like fast casual brands?

June 10, 2021

The pandemic has hurt businesses of all types, but casual dining restaurants have suffered some of the steepest traffic declines of all. It's a trend that…

Scratch Kitchen using UV-C light to prevent COVID-19

June 9, 2021

Scratch Kitchen, a sustainable takeout and delivery brand in Boulder, Colorado, has implemented UV-C light technology to prevent the spread of COVID-19. At the…

How Pancheros loyalty-first marketing plan lifted sales

Week over week, the Iowa-based chain saw a 105% increase in check-ins, a 135% increase of new sign-ups and a 125% increase in daily loyalty sales.

Patent granted for restaurant food safety system

June 7, 2021

Restaurant food safety management got a boost last week from the U.S. Patent and Trademark Office when it granted food safety tech company, CM Systems LLC…

From Out-of-Date Online Ordering & POS System to Fully Integrated Digital Engine

Fast casual UNO Pizza embarked on a full-scale digital relaunch and saw an opportunity in early 2020 to upgrade their legacy online ordering system to unlock…

Scaling Your Business with an Experienced Service and Integration Provider

Does the maintenance of your business’ fleet and infrastructure lead to a poor customer experience, stressed-out staff, and all-around chaos? We are here to…