ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

365 Retail Markets acquires foodservice menu management firm

April 21, 2023

365 Retail Markets, a provider of unattended retail technology, has acquired Kafoodle, a U.K. based food technology company that specializes in menu and…

Killer Burger rolls out loyalty platform

April 20, 2023

Portland, Oregon-based Killer Burger has launched its first loyalty program, "Killer Rewards," giving guests exclusive perks when they enroll through the app…

Gamers gonna game while ordering MrBeast Burger

April 20, 2023

Video gamers don't have to stop playing when they're hungry, thanks to Liifer Technologies and Virtual Dining Concepts teaming up to allow users to order…

Dirty Dough, Sweetberry, CKE Restaurants share automation tips for success

by Daniel Brown — Editor, Networld Media Group

During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success…

How Great Greek Mediterranean Grill used technology to upgrade ordering experience

Bob Andersen, president of Great Greek Mediterranean Grill, discusses how the brand's tech integration has taken the customer journey to a new level.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

DSA Signage Relocates to State-of-the-Art Facility

DSA Signage, a leader in the signage industry, has relocated to a new facility in Rancho Dominguez, CA. The move will enable the company to expand its…

FreedomPay, Qu to unify restaurant ordering, payments

April 13, 2023

FreedomPay, a payments provider, and Qu, an order management platform, are partnering to provide a secure, unified dining experience while supporting merchants…

Zaxby's doubles down on rewards

April 13, 2023

Amid rising loyalty cutbacks in the restaurant industry, Zaxby's is rewarding its most loyal fans by extending its welcome offer — a free Big Zax Snak meal …

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

5 ways tech can improve restaurant employee retention

by Mo Chaar

Amid ongoing labor shortages in the restaurant industry, business owners need to appeal to the needs of employees by streamlining back-of-house operations…

Corporate digital signage starter guide for your workplace

Do you want to communicate more effectively in your workplace? Corporate digital signage is easy to implement in offices. It’s a dynamic, engaging and highly…

Nekter, Mad Greens, Tokyo Joe's testing drone delivery

April 5, 2023

California-based Nekter Juice Bar, Colorado-based Mad Greens and Tokyo Joe's and Popadelics, based in NYC, are testing drone delivery via FlyBy Robotics, an…

Noodles & Co adds rewards perk to app

April 4, 2023

Noodles & Co has launched "Extra Goodness," a perk for its Noodles Rewards program, which has 4.5 million members. Extra Goodness allows members to redeem…

El Pollo Loco unveils elevated loyalty program, app

April 4, 2023

El Pollo Loco Inc. is leveling up its loyalty experience with an overhaul of its Loco Rewards program and the introduction of a streamlined app.

Star Micronics America debuts printer shelf attachment

April 3, 2023

Star Micronics has released its all-steel mUnite printer shelf attachment for tablet stand and mounts, describing it as an affordable and flexible option for…

Hughes Receives 2023 Customer Value Leadership Award by Frost & Sullivan

Award Identifies Hughes as best in class in the North American Digital Signage Industry.