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Technology News & Media

Roll-Em-Up Taquitos elevates CX via digital feedback platform

June 19, 2023

Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…

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Revenge dining: What's loyalty got to do with it?

by David Werner — Vice President of Product Marketing, HungerRush

Dave Werner, VP of Product Marketing at HungerRush, describes how restaurants can capitalize on revenge dining by investing in personalized customer engagement.

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4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

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SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

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Bubbakoo's Burritos celebrates 15th anniversary with updated app, loyalty program

June 13, 2023

Bubbakoo's Burritos is celebrating its 15th anniversary with an updated app and loyalty program via Thanx, which will feature three levels of loyalty…

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Fast casual PLNT Burger readies self-serve voice-order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice-order…

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Dirty Dough Cookie Company Selects Hughes for Managed Digital Signage

Fast-growing premium cookie retailer uses digital signage for customer and employee communications

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RobotLAB partners with Bear Robotics

June 12, 2023

RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…

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The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

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Thanx partners with Olo for guest ordering, loyalty

June 7, 2023

Thanx, a loyalty and guest engagement platform, has partnered with Olo Inc., a software-as-a-service platform for restaurants, to deliver Olo Connect to its…

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Voice AI delivers more efficient, scalable restaurant operations

As restaurants struggle with labor gaps and operational hurdles created by a shortened staff with increased responsibilities, voice AI solutions can help…

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Offer Complete POS Hardware Setups & Boost Your Reseller Business

Learn how offering complete POS and self-service hardware setups can help value-added resellers (VARs) and ISVs boost their business revenue.

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500-unit coffee house rolls out digital training platform

May 31, 2023

Espresso House, which has 500 cafes in the Nordic countries, needed a training system that was accessible, fun and close to its operations, which is why it…

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Opus lands $6.8M to fund AI-powered training for deskless workers

May 24, 2023

Opus, a training platform for businesses with a deskless workforce, has secured $6.8 million in Series A funding round led by Stage 2 Capital.

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SpotOn launching restaurant POS lineup

May 23, 2023

SpotOn is debuting the SpotOn Restaurant, a point-of-sale solution featuring proprietary, patent-pending hardware designed to meet the unique needs of a…

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Tech investments on rise for driving restaurant strategies

May 22, 2023

Restaurants are investing in technology more than ever to optimize delivery channels and boost profits, according to a research report from restaurant SaaS…

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Near's New State of Global Consumer Behavior Survey

Near’s State of Global Consumer Behavior Survey Reveals 60% of Leaders Are Rethinking Business Strategy Based on Consumer Behavior in Past Year; 70% Concerned…

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Robots franchising near you

May 18, 2023

Considering that franchising spans nearly every industry these days, it was only a matter of time before someone figured out how to franchise robotics. That…

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Dig, Urbanbelly using AI to cut food, labor costs

May 18, 2023

New York-based DIG and Chicago-based Urbanbelly is combating labor and food challenges Prep Assistant, a plug-and-play AI system designed by PreciTaste to the…

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Revel Systems, IPORT partner for POS hardware

May 17, 2023

Revel Systems, a POS and business management solutions firm, has partnered with IPORT, which manufactures stands and enclosures for holding, charging and…

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