Cafe Rio owes growth to tech investments

August 1, 2023

Thanks to technology investments, Cafe Rio Mexican Grill is continuing to expand its U.S. footprint, reporting five-year growth of over 50%, according to CEO…

Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Technology bridging gap between pandemic, restaurant industry renaissance

by Brian Duncan — President, me&u USA

Restaurants are still trying to fill 2 million jobs, and with a near 10% increase in the cost of food, 92% of restaurant operators are justifiably worried.

Tesco cafes go digital

July 21, 2023

UK-based Tesco, which has nearly 5,000 grocery and retail locations, is streamlining the digital ordering processes in all its cafes via a partnership with…

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.

Ovation launches call-to-text feature

July 12, 2023

Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…

Veggie Grill revamps loyalty app

July 12, 2023

Veggie Grill has upgraded its loyalty program and digital ordering experience via Thanx, a guest engagement platform.

Chipotle testing avocado-processing cobot

July 12, 2023

Chips are no longer the only food item being handled by robots at Chipotle Mexican Grill.

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

Restaurant tech firm partners with US digital ordering platform

July 6, 2023

Vromo, a delivery management software provider, has partnered with Chowly, an all-in-one digital ordering platform, to facilitate the aggregation of order…

2023 State of #ResTec | SynergySuite

What is the state of restaurant technology in 2023? Find out how your restaurants stack up against the competition with their technology in our latest report.

Presented by SynergySuite

Will Panera's grocery rewards platform drive cafe traffic?

by Cherryh Cansler — Publisher, FastCasual.com

Panera Grocery Rewards sits at the nexus of the company’s loyalty program, CPG business and in-cafe offerings.

Kiosks, AI keeping wait times down at Scooter's drive-thrus

Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…

Bite Ninja launches remote staffing system

June 23, 2023

Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.

What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

Intel, Vericast partner on digital in-store retail media network

June 22, 2023

Vericast and Intel have created a programmatically enabled digital in-store retail media network to deliver contextually relevant advertising and product…

Voice ordering at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…