How AI Scheduling Found $20K in Labor Savings at Just 10 Stores

A 10-store brand was losing $20K monthly despite hitting labor targets because hours were spread evenly instead of aligned with peak demand. AI scheduling…

Why ‘Gut Feel’ Forecasting is Costing Multi-Unit Brands Millions

Multi-unit restaurant managers rely on "gut feel" forecasting but can't track hundreds of variables across locations, causing overstaffing, understaffing, and…

The Cure for Communication Chaos: Creating a Single Source of Truth for Your Team

Stop losing critical updates in your chaotic restaurant chats. This digital clutter wastes your labor budget and causes expensive mistakes, from botched orders…

When An Employee Quits, Do They Take Your Business Data with Them?

Stop letting ex-employees walk away with your company's data. With high turnover, personal chat apps put your schedules and private info at risk. Switch to a…

Playa Bowls restructuring leadership team after acquisition

September 5, 2025

Playa Bowls, a national chain known for its superfruit bowls, is restructuring its leadership team to accelerate franchise growth and expand its footprint…

Sweetgreen hires former Chipotle exec as CFO

September 5, 2025

Sweetgreen Chief Financial Officer Mitch Reback will retire after a decade with the company, and Jamie McConnell, most recently chief accounting and…

How 24/7 Group Chats Are Burning Out Your Food Service Team

The food industry has a problem of an “always-on” culture that’s exhausting your team and costing your business. The good news is, there’s a simple way to fix…

Jersey Mike's names Stacy Peterson president, COO

September 2, 2025

Jersey Mike's Subs has named restaurant industry veteran Stacy Peterson as its president and chief operating officer. She previously served as CEO of Jeni's…

How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

6 ways to inspire your restaurant team

by Jim Knight — Founder & CEO, Knight Speaker

Just showing up isn't enough in today's fast-paced, hyper-competitive business landscape, where average effort yields average results. What sets…

Scheduling Chaos Costs More Than Overtime: Here’s Why

Discover how outdated, spreadsheet-based scheduling silently undermines restaurant profits—with turnover, customer loss, and burned-out managers costing far…

How AI turning labor from cost center into growth driver for QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

In a free webinar titled "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI" viewers will learn how AI is powering…

Dillas Quesadillas hires Michael Mabry to head franchise development

August 7, 2025

North Texas-based Dillas Quesadillas has named restaurant industry veteran Michael Mabry as its head of Franchise Development.

Smashburger promotes Jim Sullivan to CEO

August 5, 2025

Denver-born Smashburger has promoted Jim Sullivan to chief executive officer. Sullivan, who has served as president since February, will lead the company's…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Starbird appoints Maria Rivera as CEO

July 23, 2025

California-based Starbird has hired Maria Rivera as CEO, replacing founder Aaron Noveshen, who is transitioning to chairman of the Board, remaining a partner…

Shake Shack names Jamie Griffin chief people officer

July 14, 2025

Shake Shack has hired Jamie Griffin as chief people officer, effective immediately.

Naf Naf CFO named interim CEO

July 14, 2025

Greg Willman, CEO of Naf Naf Middle Eastern Grill, has announced his retirement from the company, effective immediately. Current Chief Financial Officer Grady…

Wagamama taps CEO to fuel US growth

July 9, 2025

Wagamama, a London-born Asian-inspired restaurant chain, has appointed Suk Singh as chief development officer to lead the company's U.S. growth and site…

Newk's welcomes back Chris Cheek as CDO

July 9, 2025

Chris Cheek is back at Newk's Eatery as chief development officer, a role he previously held from 2014 to 2019, when he helped it double in size.