Charles Watson takes the lead at Smalls Sliders

April 9, 2025

Charles Watson is trading smoothies for sliders; the former Tropical Smoothie Cafe CEO is filling the same role for Atlanta-based Smalls Sliders.

Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

Presented by FastCasual.com

How to build a thriving restaurant culture that inspires, engages

by Jim Knight — Founder & CEO, Knight Speaker

Jim Knight, founder and CEO of Knight Speaker and bestselling author on the topics of company culture, customer service, rock star leadership and employee…

Quiznos' parent company hires former Church's SVP as CEO

March 28, 2025

Rego Restaurant Group, which owns Quiznos and Taco del Mar, has hired Neel Patel, former SVP of strategy and growth at Church's Texas Chicken, as CEO.

Cherryh Cansler taking reins as publisher of Fastcasual.com

March 6, 2025

Cherryh Cansler will be taking the reins of Fastcasual.com as the newly named Publisher.

Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Connect Media

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

Starbucks firing 1,100 workers

by Cherryh Cansler — Publisher, FastCasual.com

February 24, 2025

North American leaders will return to the office at least three days per week.

Charlie Morrison joins Nothing Bundt Cakes' Board

February 24, 2025

Nothing Bundt Cake has added Charlie Morrison, former CEO of Wingstop and Salad and Go, to its board of directors.

Penn Station hires former franchisee as sales EVP

February 13, 2025

Ohio-based Penn Station East Coast Subs has hired former franchisee Don Champion as SVP of Sales and Development.

Biscuit Belly's secret ingredient: Single-shift success

Biscuit Belly CEO Chad Coulter shares how the single-shift operational model promotes work-life balance for employees, reduces costs for franchisees and…

Tropical Smoothie Cafe adds 3 execs to leadership team

February 11, 2025

Tropical Smoothie Cafe has hired Jonathan Biggs as chief operating officer and promoted Chris Sasser to chief financial officer and Karen Wickliffe to general…

Just Salad makes 3 c-suite hires

February 3, 2025

Just Salad has hired three executives as part of its accelerated plan. It promoted Jennifer Lally to chief marketing officer and hired Mark Berinato as chief…

The Red Chickz hires Development VP

February 3, 2025

California-based The Red Chickz has hired Spencer Sabatasso as VP of Development.

Shake Shack hires CGO, CCO

January 30, 2025

Shake Shack Inc. has hired Steph So as chief growth officer and Luke DeRouen as chief communications officer. Both will report to CEO Rob Lynch. Shake Shack's…

Smoothie King appoints Claudia Schaefer as CMO

January 29, 2025

Smoothie King has hired Claudia Schaefer as its chief marketing officer, where she'll focus on defining the brand's purpose and positioning by leveraging…

Ike's Love & Sandwiches paying employees daily

January 23, 2025

Ike's Love & Sandwiches is partnering with DailyPay to give employees access to pay as they earn it.

Ziggi's hires CMO, CTO

January 21, 2025

Colorado-based Ziggi's Coffee has hired Stacey Kane and Tom Seeker as fractional CMO and CTO, respectively.

HMS Growth founder named La Madeleine's president

January 14, 2025

La Madeleine, a French-founded neighborhood cafe and bakery, has named John Dillon as president. Dillon most recently served as founder and principal lead at…

Shake Shack names CIO

January 10, 2025

Shake Shack Inc. has appointed Justin Mennen, Rite Aid's former EVP and chief digital and technology officer, to oversee its technology initiatives.