Operations News
Cosi files for bankruptcy protection — again
February 25, 2020
Cosi Inc. has filed for Chapter 11 bankruptcy protection and closed 30 stores. It's the second bankruptcy filing since 2016 for the Boston-based fast casual…
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WorkJam buys staffing platform Forge
February 19, 2020
Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…
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I Heart Mac & Cheese launches mobile app
February 18, 2020
I Heart Mac & Cheese, a fast casual concept specializing in customizable, made-to-order macaroni and cheese bowls and grilled cheese sandwiches, has…
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Chipotle goes all in for hockey
February 18, 2020
Chipotle Mexican Grill is treating hockey fans to freebies Friday with its "Wear Your Hockey Jersey" program. Fans dressed in their fave hockey jerseys can…
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Checkers & Rally's taps former Boston Market leader as CEO
February 17, 2020
Tampa, Florida-based Checkers & Rally's has named former Boston Market CEO Frances Allen as its CEO and board member, effective today. She succeeds Rick…
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Toast lands $400M in funding
February 14, 2020
Toast, a restaurant management platform in the U.S., today has raised $400 million in its latest round of funding led by Bessemer Venture Partners, TPG…
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Orange Leaf's positive SSS growth continues to climb
February 13, 2020
Orange Leaf Frozen Yogurt finished 2019 on a high note, achieving positive same-store sales growth, which President and COO Kendall Ware attributed to an…
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WeWork launches workspace for restaurants
February 13, 2020
WeWork Food Labs — designed for food-focused entrepreneurs and companies that need a collaborative and flexible workspace — is now open in New York City. The…
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Chipotle goes 'Gauc Mode'
February 12, 2020
We've heard of beast mode, but Chipotle is taking it to "Guac Mode," giving free guac to its more than 8.5 million Chipotle Rewards members. To celebrate the…
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Newk's hires former la Madeline operations VP
February 10, 2020
Newk's Eatery has named Joe Pate as its first chief operations officer, a position created to expand the operations team as part its growth plan.
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Roti hires former Dean and DeLuca president as CEO
February 5, 2020
Chicago-based Roti Modern Mediterranean has hired Justin Seamonds as its CEO to help strengthen it for for long-term growth, according to a company press…
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Smashburger taps Partners + Napier to fuel 'major brand restoration'
February 4, 2020
Smashburger, which has 300 locations, has selected integrated creative company Partners + Napier as creative and media agency of record following a competitive…
read nowFreddy's growing strong
February 4, 2020
Freddy's Frozen Custard & Steakburgers experienced record-breaking success in 2019, achieving its 12th consecutive period of positive same-store sales…
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Starbucks adds 33 markets to delivery route
January 31, 2020
Starbucks and Uber Eats have added 33 markets to its delivery program, making the service available in 49 markets across 29 U.S. states. New cities…
read nowGrubhub integrates with PAR to streamline mobile ordering
January 24, 2020
ParTech Inc., a provider of POS software and integrated technical solutions to the restaurant and retail industries, has partnered with Grubhub, to create a…
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NYC Council passes ban on cashless retailers, restaurants
January 23, 2020
(Updates at 3:45 p.m. EST, Thursday with passage of bill)
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Taziki's names COO
January 15, 2020
Taziki's Mediterranean Café has promoted Mike Smith, former VP of operations, to COO. Before joining Taziki's, he was the VP of operations for Hootwinc (DBA…
read nowWingstop names Mahesh Sadarangani as COO
January 8, 2020
Mahesh Sadarangani is now chief operating officer for Wingstop Inc. He previously served as senior vice president of channel strategy, according to a press…
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Pizza Inn, Pie Five parent company adds top finance leader
January 8, 2020
Rave Restaurant Group, parent company of Pizza Inn and Pie Five parent, has named a former 7-Eleven finance chief as its vice president of finance. Clint…
read nowDavo Technologies launches sales tax automation on Toast platform
January 6, 2020
Davo Technologies said it has launched an automated sales tax and filing service on Toast, a point-of-sale platform used by restaurant operators to automate…
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